Service Desk Agent jobs in Wiltshire, England

Now available 9 results are consistent

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CUSTOMER SERVICE AGENT

Building rapport with internal and external customers to establish excellent customer relations. Respond to all written and phone enquiries in a prompt and professional manner. Assist to ensure targets and performance standards ar...

CompanyTedaisy Insurance Group
AddressSalisbury, Wiltshire
CategoryCustomer Service
Salary£21,000 - £22,000/annum
Job typePermanent
Date Posted 4 days ago See detail

Customer Service Agent

Tedaisy Insurance Group

Salisbury, Wiltshire

£21,000 - £22,000/annum

Building rapport with internal and external customers to establish excellent customer relations. Respond to all written and phone enquiries in a prompt and professional manner. Assist to ensure targets and performance standards ar...

National Service Centre Call Agent (Shift)

Landmarc Support Services Limited

Salisbury, Wiltshire

£29,170 - £31,212/annum Flexible Working

Providing a helpdesk service for the National Training Estate. Creating work orders. Answering and managing incoming calls. Booking travel and accommodation. Reception cover. Administration. Computer literate. A good level of nume...

Service Desk Expert

Fujitsu

Chippenham, Wiltshire

Process orientated. Excellent communicator both verbally and written. Comfortable with working towards SLAs and KPIs. Establishes working relationships with customers to deliver and enhance the service. Takes ownership in obtainin...

Service Desk Team Leader

Io Associates

Chippenham, Wiltshire

£30,000.00 - £36,577.14 a year

Manage escalations from 1st/2nd Line Support. Oversee the ticket system (Jira). Identify and address training requirements promptly. Coach and lead technicians and apprentices. Provide hands-on technical support. Coordinate weeken...

Service Desk Team Lead

Dcs Associates

Chippenham, Wiltshire

£33,000 - £38,000 a year

Escalation from 1st/2nd Line Support. Managing ticket system (Jira). Ensuring training needs are identified and acted upon in a timely manner. Coaching and managing technicians (and apprentices). Delivering hands on technical supp...

IT Solutions Technical Consultant / Service Desk Consultant

Global Technology Solutions Ltd

Chippenham, Wiltshire

Cloud IT Solutions Technical Consultant - Service Desk ConsultantPermanent - Chippenham Onsite / Hybrid Working45,000 - 60,000Must Drive - Happy to Travel as needed.You will be an experienced Technical Consultant with a methodic...

IT Solutions Technical Consultant / Service Desk Consultant

Global Technology Solutions Ltd

Wiltshire, England

60000.00 GBP Annual

Cloud IT Solutions Technical Consultant - Service Desk ConsultantPermanent - Chippenham Onsite / Hybrid WorkingGBP45,000 - GBP60,000Must Drive - Happy to Travel as needed.You will be an experienced Technical Consultant with a meth...

2nd Line Service Desk Engineer

Rise Technical Recruitment Limited

Wiltshire, England

£27,000 - £32,000 per annum

Provide customer-facing 2nd Line support for firewall and server configuration. Conduct troubleshooting and maintenance of infrastructure. Utilise Office 365 and Active Directory for daily tasks. Demonstrate proficiency in WAN and...

IT Service Desk Analyst - Swindon - Hybrid

Reed

Wiltshire, England

£25,000 - £27,000 per annum, inc benefits

Working with a ticket system, logging IT incidents and service requests. Managing calls to the agreed quality standard, including answering the call with standard greeting, correct triage of call, explaining next steps if necessar...