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ICT SERVICE DESK AGENT

Respond promptly and professionally to technical support requests via the telephone, email, or face-to-face. Provide first level troubleshooting and problem-solving assistance to users experiencing technical issues. Diagnose and r...

CompanySouth Wales Police
AddressMid Glamorgan
CategoryCustomer Service
Salary£24,921 - £29,874 per annum
Job typePermanent, full-time
Date Posted 21 hours ago See detail

ICT Service Desk Agent New

South Wales Police

Mid Glamorgan

£24,921 - £29,874 per annum

Respond promptly and professionally to technical support requests via the telephone, email, or face-to-face. Provide first level troubleshooting and problem-solving assistance to users experiencing technical issues. Diagnose and r...

1st Line IT Service Desk Agent

Project People

Manchester, Greater Manchester

Educated to GCSE grade or equivalent. Excellent Customer Service Skills. Excellent problem-solving skills. Excellent verbal and written communication skills with an attention to detail. Ability to work as part of a team. High degr...

Tesco Colleague - Customer Service Desk - Milngavie New

Tesco

Glasgow, Scotland

From £12.02 an hour

Being a colleague in one of our stores means that you will help to serve our shoppers better every day. Youll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you ar...

Passenger Service Agent New

Skytanking

Aberdeen, Scotland

£15,600 - £16,068 a year

Check in passengers (and when necessary, assess any special needs). Check travel documentation and ensure passengers meet security requirements. Process and take payments for excess baggage. Meet flights and assist with inbound pa...

Guest Service Agent New

Pentahotel

Inverness, Highland

£24,024 a year

Checking guests in and out of the hotel. Dealing with guest enquiries. Taking payments. Liaising with the appropriate departments to maintain a high quality service for our customers. Knowledge of OPERA. Serving food and drinks to...

HMRC Service Desk Agent

Hm Revenue And Customs

Croydon, Cambridgeshire

£32,782 - £35,059 a year

Triage, monitor and action requests through our ServiceNow portal. Attempt to resolve these as first point of contact or to the service level agreement. Escalate issue that cannot be resolved to the relevant Resolver Group. Identi...

Trip and Student Service Desk Administrator New

I2I Recruitment Consultancy

Gloucestershire, England

Organize and book trips, providing student lists. Handle administrative tasks for trips, activities, and equipment/resource sales. Act as part of the first aid team. Operate the finance hatch for student sales. Manage bookings for...

Apprentice Service Desk Analyst New

Qa Ltd

Tyne And Wear

£14,000 per annum

Linux-based OS. Virtualisation, including KVM and Containers. Wired and Wireless networking on the Unifi platform. Virtual routers and firewalls. Network monitoring. Service Delivery Processes and Technical Resolutions. Hardware I...

Service Desk Associate - Entry-Level / IT Career Launch New

Recruitmentrevolution.com

West Sussex, England

£30,000 - £40,000 per annum

Role Info: Service Desk AssociateCrawley, West Sussex / Hybrid Opportunities30,000 - 40,000Plus benefits including pension, private health insurance, tech allowance and moreLevel: Entry Level / Junior Values: Transparency, Auth...

IT Service Desk Apprentice New

Qa Ltd

Cleveland, England

£15,000 per annum

Premier Client Engagement: Act as the primary point of contact, addressing enquiries and technical concerns with professionalism. First-Class Remote Support: Provide exemplary 1st line support via remote access tools, swiftly reso...

IT Service Desk Apprentice New

Qa Ltd

Merseyside, England

£16,000 per annum

Providing technical support via the telephone and other contact methods to troubleshoot and support workstation, laptop, printer, mobile device, operating system, software and user IT issues. Performing regular system health check...

IT Service Desk Analyst Hybrid Working New

Bdo Uk Llp

Merseyside, England

Competitive salary

Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agr...

IT Service Desk Analyst New

Ninetech

West Midlands, England

£20,000 - £24,000 per annum

Provide 1st line technical support to clients via phone, email, and remote assistance tools. Log and prioritize incidents and service requests using our ticketing system. Troubleshoot and resolve hardware, software, and network is...

Service Desk Analyst - South Manchester New

Circle Recruitment

Lancashire, England

Salary negotiable

Provide exceptional customer service to ensure satisfaction and exceed expectations. Handle incidents in accordance with SLAs and KPIs. Collaborate effectively within the team. Demonstrable experience in a fast-paced environment,...

Customer Service Agent New

Yolk Recruitment Ltd

South Glamorgan

£23,625 per annum

Communicate with customers via telephone and live chat to solve their questions and queries in a timely manner, whilst aiming to make the journey as smooth and straightforward. Delivering excellent service to everyone you contact,...

Service Desk Technician GBS New

Randstad Technologies

Buckinghamshire, England

£20.00 - £25.00 per hour

Handle 10-15 tickets daily, ensuring prompt resolution and escalation when necessary. Provide comprehensive support to a user base of 200-250 individuals, addressing their IT-related inquiries and issues. Demonstrate proficiency i...

Service Desk Engineer (Hybrid) - Didsbury New

Principal It

Manchester, Greater Manchester

Competitive

Provide 1st level technical support for various IT incidents and requests. Handle queries raised either by phone, Teams, through the outsourced team or via our Service Desk portal. Monitor helpdesk queries and providing technical...

IT Technician / Helpdesk Support Engineer / Service Desk Analyst New

Awd Online

Lancashire, England

£28,000 per annum

Provide effective IT Helpdesk Support to clients through the use of IT support tickets. Work with other IT support colleagues to ensure all issues are resolved as fast and efficiently as possible in line with SLAs. Completes proac...

Service desk Analyst New

Akton Recruitment Ltd

South East

£20.00 - £21.00 per hour

Provide prompt and effective technical support for all aspects of personal computing to users, resolving incidents and service requests in line with agreed service agreements, ensuring minimal disruption and loss of service. Ensur...

Customer Service Agent New

Randstad Technologies

Tyne And Wear

£13.00 - £19.00 per hour

Prior experience of Customer Service / Customer support roles. Experience of banking / insurance / financial services Customer Service would be an advantage. A strong customer focus and able to work with sensitive customer data. A...

ARC Operator/ Customer Service Agent New

Brook Street Uk

Belfast, County Antrim

24000.00 GBP Annual

Brook Street (UK) Ltd is currently working on behalf of our security client in Belfast who are currently seeking Arc Room Customer Service Operators to work in their East Belfast Airport Road locationWe are seeking candidates who...

ARC Operator/ Customer Service Agent New

Brook Street Uk

Belfast, County Antrim

24000.00 GBP Annual

Brook Street (UK) Ltd is currently working on behalf of our security client in Belfast who are currently seeking Arc Room Customer Service Operators to work in their East Belfast Airport Road locationWe are seeking candidates who...

Service Desk Analyst New

Val Wade Recruitment

South East

£15.70 per hour

Maintain, support and develop the IT services that support the research and teaching in the school. Use the service support tool to document customer interactions and any work undertaken. Assist the IT team in providing general us...

IT Service Desk Analyst New

The One Group

East Anglia

£14.00 - £17.00 per hour, negotiable, inc benefits

Work through tickets, escalating when appropriate. Provide excellent 1st line IT Support. Windows 10, Active Directory, O365, Teams, networking. Hardware and software installs. PC and Laptop builds. 2 + years experience in an IT S...

Customer Service Agent New

Hays Specialist Recruitment Limited

Cheshire, England

£12.82 - £13.50 per hour

Your new companyA fun, thriving and growing travel company in Central Chester is looking for the support of 4 Customer Service Agents over the summer months to help with a rise in workload! You will be office based in Central Ches...

Customer Service Agent New

Atom Bank

County Durham

£22,530 per annum

Applications Close on 12th July.. If successful, you'll be invited to our In-Person Assessment Centres taking place between 12th- 21st July.. Start Date for this role is 19th August.. Full Training takes place for 7 Weeks at our D...

Service desk engineer New

Hays Specialist Recruitment Limited

Dorset, England

£30,000 per annum

Incident & Request Management:Be the problem-solver, ensuring quick resolution of incidents and fulfilment of service requests. Knowledge & Asset Management:Keep the IT knowledge base and assets up-to-date and in check. Continual...

IT Service Desk Analyst New

Ashdown Group

Norfolk, England

IT Support - Newton Abbot, Devon - Full time permanent role - Reputable organisation with friendly team - Salary up to 25,000 based on experience A lovely organisation based in Devon is looking for an IT Support Analyst. Day to d...

Service Desk Coordinator New

Reed Business Support

Middlesex, England

£26,000 - £28,000 per annum, inc benefits

Assist in handling various queries from clients. Ensure excellent customer service is provided to all suppliers and clients through relationship and rapport building. Managing incoming callouts and assigning work to engineers. Com...

Customer Service Agents New

Lloyd Recruitment Services Ltd

Surrey, England

£13.30 per hour

Competitive Pay: 13.30 per hour. Central Location: Work in the heart of Redhill. Career Growth: Professional development and long term opportunities. Training Provided: Comprehensive, hands-on training to get you started. Be the...