Service Desk Analyst jobs in Corsham, Wiltshire
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IT SERVICE DESK ANALYST
Provide 1st line IT technical support, taking ownership of the customer Incident or Service Request and see it through to resolution. Monitor support ticket queues ensuring incidents are actioned in line with SLAs. Maintain suppo...
| Company | Wincanton |
|---|---|
| Address | Chippenham, Wiltshire |
| Category | Customer Service |
| Date Posted | 2 months ago See detail |
IT Service Desk Analyst
Wincanton
Chippenham, Wiltshire
Provide 1st line IT technical support, taking ownership of the customer Incident or Service Request and see it through to resolution. Monitor support ticket queues ensuring incidents are actioned in line with SLAs. Maintain suppo...
2 months ago seen See more...
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Service Desk Expert
Fujitsu
Chippenham, Wiltshire
Process orientated. Excellent communicator both verbally and written. Comfortable with working towards SLAs and KPIs. Establishes working relationships with customers to deliver and enhance the service. Takes ownership in obtainin...
a week ago seen See more...
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Service Desk Team Leader
Io Associates
Chippenham, Wiltshire
£30,000.00 - £36,577.14 a year
Manage escalations from 1st/2nd Line Support. Oversee the ticket system (Jira). Identify and address training requirements promptly. Coach and lead technicians and apprentices. Provide hands-on technical support. Coordinate weeken...
a week ago seen See more...
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Service Desk Team Lead
Dcs Associates
Chippenham, Wiltshire
£33,000 - £38,000 a year
Escalation from 1st/2nd Line Support. Managing ticket system (Jira). Ensuring training needs are identified and acted upon in a timely manner. Coaching and managing technicians (and apprentices). Delivering hands on technical supp...
2 weeks ago seen See more...
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IT Solutions Technical Consultant / Service Desk Consultant
Global Technology Solutions Ltd
Chippenham, Wiltshire
Cloud IT Solutions Technical Consultant - Service Desk ConsultantPermanent - Chippenham Onsite / Hybrid Working45,000 - 60,000Must Drive - Happy to Travel as needed.You will be an experienced Technical Consultant with a methodic...
3 weeks ago seen See more...
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