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2ND LINE IT SERVICE DESK TECHNICIAN

The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life. Our reward and benefits, and ways of working enable those who j...

CompanySwansea University - Digital Services
AddressSwansea, Wales
CategoryCustomer Service
Salary£25,138 to £27,979 per annum
Job typeFull Time
Date Posted 2 weeks ago See detail

2nd Line IT Service Desk Technician

Swansea University - Digital Services

Swansea, Wales

£25,138 to £27,979 per annum

The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life. Our reward and benefits, and ways of working enable those who j...

Service Desk Analyst

Derbyshire Constabulary

Location: Force Headquarters

Agile Worker

Ensuring all incidents/ request reported by user are accurately recorded and given the initial support required. Track the resolution of incidents/ request to ensure they are progressed and resolved. Provide first fix support incl...

Service Desk Analyst

Michael Page Technology

Dalkeith, Midlothian

25000.00 - 28000.00 GBP Annual + Additional Benefits

You will prioritise and log end user issues and queries. Troubleshooting desktop, laptop and server issues.. Maintenance and installation of PCs and printers. Advising internal staff members with regards to their IT related issues...

Democratic Services Officer

James Andrews Recruitment Solutions

Surrey, England

Negotiable Dependent Upon Experience

Assisting in managing the business of the Council, the Executive, Overview and Scrutiny Committees, Regulatory Committees, and other member-led groups, along with other relevant administrative duties. Ensuring the production of hi...

Vacancies Business Services Officer

Notting Hill Genesis

Fredrick Chancellor Building, United Kingdom

£28,632 to £31,813 per annum for 35 hours per week.

1x Permanent, full time. 1x One year fixed-term, full time. Meet and greet of visitors (reception) and dealing with enquiries; written, face to face, and on the telephone. Day to day maintenance tasks and overseeing contractor wo...

Customer Service Officer

Red Snapper Recruitment Limited

Birmingham, West Midlands

£22,950/annum

Previous experience of a customer facing role, delivering excellent Customer Service within a Housing Sector environment. Effective communication skills, both written and verbal. Able to work collaboratively and flexibly in a fast...

Community Services Officer

Newbury Town Council

Newbury, Berkshire

£26,873 to £32,073

Manage all burial requests ensuring compliance with burial laws and practices. Maintain accurate burial records, including the purchase of graves register and burials register. Issue Exclusive Rights of Burial to new plot holders...

2nd Line Service Desk Analyst

Tvs Scs

Lutterworth, Leicestershire

Competitive Salary and pension scheme with life assurance. 25 Days Holiday (plus 8 statutory Bank Holidays). Holiday buy-back scheme (5 additional days available). Employee Assistance Programme supporting wellness with immediate a...

Service Desk Engineer

Franklin Fitch

Edinburgh, City of Edinburgh

£25,000 - £29,000/annum

Provide first and second-level support to end-users via phone, email, and in-person. Troubleshoot and resolve hardware, software, and network issues. Manage and maintain Microsoft Azure environments, ensuring optimal performance a...

Service Desk Analyst

Reed Technology

Newcastle upon Tyne, Tyne and Wear

£24,000/annum

IT First Line Service Desk AnalystLocation: NewcastleSalary: (phone number removed) on 4 off shift after 6 monthsType: Permanent/FulltimeOur client is one of the UK's leading providers of quality public transport.The Service Desk...

1st Line IT Service Desk Agent

Project People

Manchester, Greater Manchester

Educated to GCSE grade or equivalent. Excellent Customer Service Skills. Excellent problem-solving skills. Excellent verbal and written communication skills with an attention to detail. Ability to work as part of a team. High degr...

IT Service Desk Manager

Rise Technical Recruitment

London, England

£300 - £400/day

Are you looking for your next immediately available contract role?My Central Government client are looking for a Service Desk Manager to act as a point of escalation for their IT Support team. You will be a technical subject matte...

Service Desk Analyst

Modern Networks Ltd

Hitchin, Hertfordshire

£22,318 - £24,139/annum

Youre a great communicator youll be the first point of contact for customers reporting incidents or requesting changes to their IT systems so we need people that arent afraid to pick up phone (even when theyre frustrated!) a...

Electrical Services Officer

Niyaa People Ltd

Dudley, Tyne and Wear

£36,648 - £39,186/annum

Carrying out electrical inspections across various properties in the Birmingham area. Liaising with contractors to check the progress of work and ensure that it is completed to a high standard. Working with senior management to en...

It Service Desk Analyst

Ignite Digital Search Limited

Bristol, Bristol

£25,000 - £30,000/annum 5% bonus, medical, pension

Record, diagnose, monitor, and resolve issues using a call management system. Focus on first-time resolution from call placement to resolution. Provide 1st/2nd Line application support for productivity tools and business applicati...

Service Desk Manager

Flooder

Leeds, West Yorkshire

£30,000 - £50,000/annum

Competitive salary package with performance-based bonuses. Private Healthcare. 25 days holiday. Opportunities for professional growth and development. Salesforce Certifications paid for. A collaborative and inclusive work environm...

Service Desk Analyst

Digital Health And Care Wales

Cardiff, Wales

£25,524 - £28,010/annum

Providing dedicated customer service to users across NHS Wales, ensuring they receive timely and effective technical support. Engaging with users via phone and email, utilizing your excellent communication skills to troubleshoot a...

L2/3 Service Desk IT Engineer

Reperio Human Capital

Dublin, Highland

£43,162 - £56,110/annum

Troubleshoot and resolve escalated hardware, software, and network issues. Manage and support Office 365, Google Workspace, and Atlassian Cloud applications. Configure and maintain servers (Windows Server, Hyper-V, VMware). Implem...

IT Service Desk Analyst Apprentice

Back 2 Work Complete Training

Liverpool, Merseyside

£23,520/annum

A leading accountancy and business advisory firm is seeking a talented IT Service Desk Analyst Apprentice. Employees benefit from formal mentoring, coaching, and an agile working framework that fosters connectivity and collaborati...

IT Service Desk 1st/2nd Line x 2

Conex Europe

London, England

£35,000 - £48,000/annum Dep on Exp + Excellent Bens

Internet Explorer,FireFox& Microsoft Edge browser. Microsoft Windows 10. Microsoft Office 365 Suite. iManageWork. Citrix/VPN. ITSMTicket Management System. Help Desk Institute - Analyst certification preferred....

Service Desk Manager

Adria Solutions Ltd

Manchester, Greater Manchester

£45,000 - £55,000/annum

Lead the 24/7 Service Desk team, managing incidents, requests, and problem resolution. Ensure service levels and response times are met. Report on performance using KPIs and metrics. Develop and implement Service Desk policies and...

Service Desk Engineer - Leeds - £28 - 35K

Senitor Associates Ltd

Leeds, West Yorkshire

£28,000 - £35,000/annum

Identifying and troubleshooting hardware & software issues both remotely and in person. Working pro-actively with the team to effectively manage multiple open cases;responding within agreed timescales and managing responses effect...

Service Desk Engineer

Collabera Digital

Spennymoor, Durham

Minimum 5yrs hands on experience as deskside/Onsite support/local IT engineer Strong Microsoft Operating System installation(Win 7Win 8.1/Win10 / MAC OS X) and troubleshooting skills Strong Experience in Providing Hands & feet...

Apprentice IT Service Desk Analyst

Nationwide Platforms

Lutterworth, Leicestershire

£NEG Competitive Salary plus great benefits

We are looking for a Service Desk Analyst Apprentice to join our busy IT Department based in our Lutterworth Head Office.The Service Desk operates and maintains desktop, laptops, mobile phones, printers, and other IT related hardw...

Service Desk Analyst

Saint Gobain

Loughborough, Leicestershire

Providing an efficient, personalised support service to our business users. Ensuring that work is correctly prioritised and actioned to meet fixed business service levels agreements and deadlines. Actioning tickets promptly, in a...

Service desk Analyst

Akton Resourcing Ltd

London, England

£20 - £21/hour

Provide prompt and effective technical support for all aspects of personal computing to users, resolving incidents and service requests in line with agreed service agreements, ensuring minimal disruption and loss of service. Ensur...

IT Service Desk Analyst

Granite Consulting

Bournemouth, Dorset

£26,000 - £30,000/annum + bonus

Incident management. Request management. Asset management. Knowledge management. Daily system checks. Active Directory. MS Exchange 2013. Office 365. Hardware troubleshooting. Windows. Network connectivity issues....

Service Desk Analyst

Cammach Bryant

Aberdeen, Scotland

To help develop, implement and operate a Service Desk structure based on ITIL practices in order to support users and manage maintenance and use of the IT systems (software and hardware) throughout the company. Communicating with...

Senior Service Desk Engineer

Idt Support Solutions

Newton-Le-Willows, Merseyside

£27,500 - £30,000/annum

Provide 1st/2nd line support for Microsofts core cloud business applications and operating systems. Support services for on-premise Microsoft-related technologies: Windows Server, Exchange, SharePoint, etc. Manage and maintain cl...

Service Desk Engineer

Ser Limited

Yeovil, Somerset

£27,000 - £30,000/annum

Answering incoming calls on the Service Desk. Providing telephone/remote assistance in resolving cases. Supporting in the areas of IT, Connectivity and UC. Pre-configuration of small projects. Ensuring customer is kept up to date...