Service Desk Team Lead jobs in England

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SERVICE DESK TEAM LEAD £45K DOE BONUS STOKE

ITIL. Strong Service Desk Experience (Management experience not essential but advantageous). Technical Knowledge In These Areas: VMware - vSphere, vSAN, vCenter.Windows Server.Office 365.Endpoint Management.General Networking - LA...

CompanyOscar Technology
AddressStaffordshire, England
CategoryCustomer Service
Salary£35,000 - £45,000 per annum
Job typePermanent, full-time
Date Posted 3 weeks ago See detail

Service Desk Team Lead £45k DOE Bonus Stoke

Oscar Technology

Staffordshire, England

£35,000 - £45,000 per annum

ITIL. Strong Service Desk Experience (Management experience not essential but advantageous). Technical Knowledge In These Areas: VMware - vSphere, vSAN, vCenter.Windows Server.Office 365.Endpoint Management.General Networking - LA...

Service Desk Team Lead

Dcs Associates

Chippenham, Wiltshire

£33,000 - £38,000 a year

Escalation from 1st/2nd Line Support. Managing ticket system (Jira). Ensuring training needs are identified and acted upon in a timely manner. Coaching and managing technicians (and apprentices). Delivering hands on technical supp...

IT Service Desk Team Lead

Eteach Uk Limited

London, England

Not specified

West Thames College is one of the most exciting and successful colleges of further and higher education in London and our vibrant campuses in Isleworth and Feltham have some of the best facilities in the country.We have a reputati...

Service Desk Team Leader

Io Associates

Chippenham, Wiltshire

£30,000.00 - £36,577.14 a year

Manage escalations from 1st/2nd Line Support. Oversee the ticket system (Jira). Identify and address training requirements promptly. Coach and lead technicians and apprentices. Provide hands-on technical support. Coordinate weeken...

Service Desk Team Leader

Lima Networks Ltd

Lancashire, England

£45,000 - £50,000 per annum

Provide direct line management to 1st & 2nd Line Engineers within the Managed Services Department. Create and support team development opportunities across the technical support area, ensuring the ability to grow and scale the fun...

Technology Service Desk Team Leader

The Works Stores Plc

West Midlands, England

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

Service Desk Team Leader

Leidos

Whiteley, Hampshire

Main point of contact for Service Desk Services, including:Ticket escalation.Support of Major Incidents (MI).Customer support.Liaison with internal and external teams.Problem Management.Adherence to SLOs for first time fix and inb...

IT Service Desk Team Leader

Akkodis

Sunderland, Tyne and Wear

£30,000 - £34,000/annum

Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and...

Service Desk Team Leader

Hays Specialist Recruitment Limited

Dorset, England

£40,000 per annum

Competitive salary and bonus scheme. Company pension scheme. Life Assurance. Professional Subscriptions paid for. 24 days holiday (rising to 28) plus Bank Holidays. 2 fully paid volunteering days per year. Health benefits such as...

Service Desk Team Leader

Hays Specialist Recruitment

Bournemouth, Dorset

£40,000.0 per year

Competitive salary and bonus scheme. Company pension scheme. Life Assurance. Professional Subscriptions paid for. 24 days holiday (rising to 28) plus Bank Holidays. 2 fully paid volunteering days per year. Health benefits such as...

Service Desk Team Leader

Leidos Innovations Uk Limited

Whiteley, Hampshire

You will need to demonstrate the Leidos values; Integrity, Innovation, Agility, Collaboration and Commitment in line with the Head of Customer Enablement, to promote these within the team.You will be a key point of contact for ini...

Customer Service Team Lead

Jane Clayton & Company Retail Ltd

Paulton, Somerset

£32,500 - £37,500 a year

Bereavement leave. Cycle to work scheme. Free parking. Life insurance. Sick pay. Store discount. Work from home. Monday to Friday. Bonus scheme....

IT Service Desk Team Leader

Austin Fraser

London, England

£40,000/annum

Previous experience working in a Service Desk, Desktop Support or similar role.. In-Depth knowledge of ITIL processes and procedures and strong understanding of the ITIL service life cycle. Good knowledge of Windows operating sys...

Service Desk Team Leader

Allpoints Fibre

Reading, Berkshire

Maintenance of an IT Knowledge Base, detailing all tasks performed by 1st Line. Management and oversight of the 1st Line functions. Creation of user guides, which are to be published in a shared area for the business. Input into I...

Customer Services Team Lead

1To1 Group Limited

Hampshire, England

£29,000 - £35,000 per annum

1to1 Group are working with an expanding organisation who are well established in Basingstoke to recruit a Customer Services Team Lead. Salary 29,000-35,000 depending on experience and industry knowledge plus bonus Benefits - fr...

Client Services Team Lead

Gkr International

South East

40k. 80k OTE. Mon to Fri. 40k Basic Salary. 80k OTE. Monday to Friday work schedule. Lead and manage the Client Services Team, ensuring outstanding customer service and client satisfaction. Develop and maintain strong relation...

IT Service Desk Team Leader

Akkodis

Sunderland, Cumbria

30000.00 - 34000.00 GBP Annual

Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and...

Customer Service Team Lead

Wild Recruitment

Milton Keynes, Buckinghamshire

31800.00 - 31800.00 GBP Annual

Lead the resolution of enquires through multiple channels. Support a small team in delivering enquiry responses. Support the team Manager with training and motivating the team, leading to retention of staff. Key role in delivering...

Service Desk Team Leader

Akkodis

North East

£30,000 - £32,000 per annum

Lead and mentor a team of Service Desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the Service Desk, including ticket prioritization...

Customer Service Team Lead

Wild Recruitment

Buckinghamshire, England

£31,800 per annum

Lead the resolution of enquires through multiple channels. Support a small team in delivering enquiry responses. Support the team Manager with training and motivating the team, leading to retention of staff. Key role in delivering...

Service Desk Lead

Sanderson

England

Enthusiastic and motivated to lead a team towards success. Experienced in leading teams and working within a Service Desk environment. Proficient in JIRA with the ability to set up processes, portals, and automations. Skilled in r...

Customer Service Team Lead

Amicable

London, England

£40,000 - £45,000 a year

Organise work as well as allocate and manage team members workload,. Monitor performance and lead the team to achieve the companys goals and provide excellent service to customers,. Manage and improve the team members performan...

Experis Academy - Service Desk Lead - 5237117

Digital Workspace

Leicester, Leicestershire

To handle incoming technical support incidents requests and changes. Management of personal call queue ensuring calls are closed in a timely fashion. Provide updates and ensure ongoing customer communication is maintained. Resolut...

Service Desk Lead

Euromonitor

London, England

£NEG

Ensuring the ITSM Platform is being used by all team members to manage support tickets. Managing adoption of ITIL processes by the team, as agreed with Service Desk Management. Monitoring team performance targets and activities. E...

SERVICE DESK LEAD - SC CLEARED

La International

Leicester, Leicestershire

£250 - £270 per day

REQUIRED: SERVICE DESK LEAD - SC CLEAREDLOCATION: FT ONSITE IN WINCHESTER OR LEICESTERDURATION: 12 MONTH INITIAL CONTRACTIR35 STATUS: INSIDE *To handle incoming technical support incidents, requests and changes. work.Due to the na...

Service Desk Team Leader

Lima Networks Ltd

Manchester, Greater Manchester

45000.00 - 50000.00 GBP Annual

Provide direct line management to 1st & 2nd Line Engineers within the Managed Services Department. Create and support team development opportunities across the technical support area, ensuring the ability to grow and scale the fun...

Customer Service Team Lead

Venn Group

Bristol, England

Competitive

Provide effective leadership and management to the Customer Service team for which you are responsible, by the recruitment, mentoring and management (including performance management, appraisal reviews etc.) of the staff reporting...

Technology Service Delivery Team Lead

The Works Stores Plc

West Midlands, England

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...