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Service Desk jobs

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2ND LINE SERVICE DESK ENGINEER

Respond to escalated Service Desk tickets, providing efficient and effective technical support. Conduct break-fix solutions on client sites, addressing hardware and software issues. Collaborate with the Service Desk team to resolv...

CompanyIn Technology Group
AddressGlasgow, Scotland
CategoryCustomer Service
Salary£25,000 - £30,000/annum 31 days holiday, pension, discount, more
Job typePermanent
Date Posted a month ago See detail

2nd Line Service Desk Engineer

In Technology Group

Glasgow, Scotland

£25,000 - £30,000/annum 31 days holiday, pension, discount, more

Respond to escalated Service Desk tickets, providing efficient and effective technical support. Conduct break-fix solutions on client sites, addressing hardware and software issues. Collaborate with the Service Desk team to resolv...

a month ago seen See more...

Service Desk Operator

Smart 10 Ltd

Stevenage, Hertfordshire

12.00 - 13.00 GBP Hourly

Follow up quotations and preparing tickets Collaborating with the team to meet customer expectations ADDITIONAL INFORMATION 20 days annual leave + bank holidayFree parking on sitePension Thank you for your interest in this vacancy...

a month ago seen See more...

Tier 1 - IT Service Desk Analyst

Poundland

West Midlands, England

Competitive salary

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Perform initial triage on incidents by gathering relevant information, diagnosing problems, and resolving straight...

a month ago seen See more...

Service Desk Administrator

Npr Recruit

Stevenage, Hertfordshire

£25,000 - £28,000 Annual 28DH, Life Ins, Incentive

Service Desk Administrator Role: Service Desk Administrator An excellent opportunity for a Service Desk Administrator to join a Award Winning & Growth Business, our client has been in business for 36 years and can offer the right...

a month ago seen See more...

1st Line Support, Service Desk Support Analyst

It Recruitment Solutions

Reigate, Surrey

25000.00 - 27000.00 GBP Annual + Benefits

Windows OS. O365. Active Directory. Desktop Hardware/IP Phones/Printers. Basic Windows Server. Basic Network Infrastructure. Software and Business Applications. 9 day fortnight/4.5 day working week. 25 days holiday with buy/sell o...

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Service Desk Analyst - Northampton - Up to GBP25,000 - 1st line

Blackcode

Northampton, Northamptonshire

25000.00 GBP Annual

Good understanding of IT systems and infrastructure. Experience of providing support across multiple sites via a central Service Desk. Has had exposure to working to tight SLA's & KPI's. Able to use own initiative to resolve probl...

a month ago seen See more...

Experis Academy - Service Desk Lead - 5237117

Digital Workspace

Leicester, Leicestershire

To handle incoming technical support incidents requests and changes. Management of personal call queue ensuring calls are closed in a timely fashion. Provide updates and ensure ongoing customer communication is maintained. Resolut...

2 months ago seen See more...

Service Desk Lead

Euromonitor

London, England

£NEG

Ensuring the ITSM Platform is being used by all team members to manage support tickets. Managing adoption of ITIL processes by the team, as agreed with Service Desk Management. Monitoring team performance targets and activities. E...

2 months ago seen See more...

Service Desk Analyst - 1st Line Support

Concept Resourcing

York, North Yorkshire

£23,000 - £26,000/annum

Handle first and second level user queries for both internal and external customers. Proactively monitor systems and equipment status. Manage and prioritise incidents effectively, utilising incident management best practices. Prov...

2 months ago seen See more...

2nd Line Service Desk Engineer

Moon Executive Search

Bath, Somerset

28000.00 - 30000.00 GBP Annual

Southwest Client base. Salary cGBP30000. 23 Days holidays + Bank. Mon - Fri. 3 week rotational shift pattern. 7.30am - 4pm, 9am - 5.30pm, 1.30pm - 10pm (late shift can be done remotely). Looking at appoint ASAP....

2 months ago seen See more...

IT Service Desk Manager

Abs Commercial Solutions

Chorley, Lancashire

45000.00 - 50000.00 GBP Annual

Implement and maintain service management processes in line with ITIL v4 best practices, ensuring efficient and effective service delivery. Directly lead, mentor, and guide the Service Desk team, ensuring rapid and effective resol...

2 months ago seen See more...

Service Desk Engineer

In Technology Group Limited

England

Highly Competitive Annual Salary (25,000 - 35,000). Hybrid Working. Opportunities to Travel Internationally. Work with Colleagues Worldwide. Bonas Scheme. Equity Program. Progression Plan. Gym Membership. Pension Contribution. 2...

2 months ago seen See more...

Service Desk Analyst

Compass

West Midlands, England

Competitive salary

Efficient processing of IT incidents and requests from initial logging through to resolution, in line with all internal processes and targets. Providing an excellent level of customer service whilst acting as a single point of con...

2 months ago seen See more...

Service Desk Technician

Rise Technical Recruitment Limited

Buckinghamshire, England

£25,000 per annum

Recent graduate, newly certified, or deeply passionate about IT with foundational knowledge. Able to commute to Chalfont Grove by car, bike, or on foot.. Desirable to have knowledge in Office 365, Active Directory, Azure, and basi...

2 months ago seen See more...

Service Desk Team Lead

Technet It Recruitment Limited

Tyne And Wear

Managing a team of 6 providing leadership and hands-on technical support. Acting as incident manager as and when required and supporting the IT function. Mentoring, Coaching, management support and development including performanc...

2 months ago seen See more...

Service Desk Analyst - Manchester

Michael Page Technology

Cheshire, England

£22,000 - £26,000 per annum

Provide top-notch technical 1st / 2nd line support to internal users. Solve complex IT issues efficiently via Telephone / Email / Face to face. Work collaboratively with team members. Ensure customer satisfaction through excellent...

2 months ago seen See more...

Service Desk Analyst - 1st Line Support, York

Concept Information Technology

York, Lancashire

€23,000.00 - €26,000.00

Then this may be the role for you:Job Title: First Line Support - Service Desk AnalystMy client is a leading global technology solutions provider, delivering operational excellence and industry-standard practices across various se...

2 months ago seen See more...

Service Desk Team Leader - IT Service Management

Global Technology Solutions Ltd

United Kingdom

30000.00 - 34000.00 GBP Annual + Benefits

Service Desk Team Leader Permanent Hampton, Peterborough, Cambridge GBP30,000 - GBP34,000 - Company benefits Monday to Friday - Standard office hoursThis role would suit someone who has experience working in a call centre environm...

2 months ago seen See more...

Service Desk Technician

Mortgage Advice Bureau

Derbyshire, England

Be the point of contact for any queries within the system, both internally and across our network, resolving tasks effectively and efficiently. Diagnoses and provide support for our IT hardware and software, for new and existing u...

2 months ago seen See more...

Service Desk Engineer

Tate

Milton Keynes, Buckinghamshire

30000.00 - 33000.00 GBP Annual

Monitor, Categorise, set priority of incoming tickets (incident, problem, request). Manage your daily schedule by working through service dashboards and prioritising tickets. Performing initial triage and actioning initial actions...

2 months ago seen See more...

2nd Line Service Desk Engineer - Hybrid

Vertex-It-Solutions

London, England

34000.00 - 38000.00 GBP Annual

Diagnose and resolve 2nd Line assigned and escalated support tickets within target resolution times. Diagnose and resolve NOC tickets (from the monitoring of clients' systems) within target resolution times. Provide face-to-face t...

2 months ago seen See more...

IT Service Desk Engineer - Bournemouth On-site Up to £35,000

Bond Williams

Dorset, England

2 years'+ experience of providing IT Support. Experience of resolving escalated technical tickets. Excellent Microsoft Office skills. Proven consistent customer service skills. Ability to communicate confidently at all levels both...

2 months ago seen See more...

Global IT Service Desk Team Leader

Lts Resourcing Ltd

Tyne And Wear

£30,000 - £32,000 per annum

Controlling scheduling and workload through the management of the teams ticketing queue. Acting as a point of escalation whilst leading and providing oversight, technical and operational guidance to the team. Acting as the Major...

2 months ago seen See more...

SERVICE DESK LEAD - SC CLEARED

La International

Leicester, Leicestershire

£250 - £270 per day

REQUIRED: SERVICE DESK LEAD - SC CLEAREDLOCATION: FT ONSITE IN WINCHESTER OR LEICESTERDURATION: 12 MONTH INITIAL CONTRACTIR35 STATUS: INSIDE *To handle incoming technical support incidents, requests and changes. work.Due to the na...

2 months ago seen See more...

German speaking service desk /customer services

Global Technology Solutions Ltd

Cambridgeshire, England

Location - Hampton, PeterboroughPay - 15 per hour, after 3 months goes up to 17.46Contract - 3 months with potential extensionsHours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back i...

2 months ago seen See more...

Service Desk Analyst - Hybrid Dundee

Newton Blue

Angus, Scotland

£21,000 - £23,000 per annum

You love IT and technology and are a natural problem solver. You might be the go to person forfriends and family assisting with all theirtechnical issues!IT is not just a job for you - it's a passion! Youve probably studied I...

2 months ago seen See more...

Service Desk Manager - Bournemouth/Hybrid GBP40,000-GBP50,000

Bond Williams Limited

Bournemouth, Dorset

45000.00 GBP Annual

Experienced Service Desk Manager (MSP) opportunity for an established and fast growing MSP based in the heart of Bournemouth offered on a hybrid basis.Working for this Microsoft Cloud based solutions, customer focused business you...

2 months ago seen See more...

Junior service desk controller

Interaction Recruitment

Hertfordshire, England

£14.00 per hour

To assist the service controller with day-to-day admin tasks, as and when they arise. Assist the service controller to monitor service desk performance metrics, such as ticket resolution time, first call resolution rate, and custo...

2 months ago seen See more...

2nd Line Service Desk Engineer (Hybrid)

Vertex-It-Solutions

South East

£30,000 - £38,000 per annum

Diagnose and resolve 2nd Line assigned and escalated support tickets within target resolution times. Diagnose and resolve NOC tickets (from the monitoring of clients systems) within target resolution times. Provide face-to-face t...

2 months ago seen See more...

Service Desk Engineer

In Technology Group Limited

Avon, England

Highly Competitive Annual Salary (30,000+). Hybrid Working. Bonas Structure. Flexi-Working. 25 Days Annual Leave. 10% Pension Contribution. Medical Cover. Sick Pay. Free Parking. Min 1 Years MSP Experience. Cloud Experience (O365...

2 months ago seen See more...

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What are the top cities open Service Desk jobs?

There are open Service Desk jobs in several cities including Liverpool, Toronto, Cheltenham, Chichester, Chester, Middlewich, Redhill, Oxford, West Malling, Southsea, Totton, Chorley, Leicester, Solihull, Bristol,

What companies are hiring for Service Desk jobs?

The top companies hiring now for Service Desk jobs are 2i Recruit Ltd, Asda, Brampton Recruitment, Brampton Recruitment Ltd, City & County Healthcare Group, ecruit, Experis LTD, G B Solutions, Hays Specialist Recruitment Limited, Interaction Recruitment, James Andrews Recruitment Solutions, JPMorgan Chase & Co., Mitie, Morgan Jones Recruitment Consultants, My Chase Employemnt Services Ltd,

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