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SERVICE DESK ANALYST UK

We make a difference, delivering outcomes for our millions of members. Take on a brand-new seat within our expanding Technology department in London. Customer Service & Engagement Providing first-level contact for users via phone,...

CompanyAustraliansuper
AddressLondon, England
CategoryCustomer Service
SalaryFull-time
Date Posted 2 months ago See detail

Service Desk Analyst UK

Australiansuper

London, England

Full-time

We make a difference, delivering outcomes for our millions of members. Take on a brand-new seat within our expanding Technology department in London. Customer Service & Engagement Providing first-level contact for users via phone,...

2 months ago seen See more...

Service Desk Analyst

Slough Borough Council

Slough, Powys

£27,912 - £33,115 a year

Contract Type: Permanent. Working Hours: 37 hours per week. Location: Observatory House. 26 days annual leave (not including Bank holidays), rising to 30 days between 2 - 5 years service and 33 days after 5 years service. The Lo...

2 months ago seen See more...

Live Service Desk Analyst (UKSV)

Cabinet Office

Glasgow, Scotland

£27,750 - £29,000 a year

Handling and resolving Live Service requests via the workflow management system within time frames governed by our Service Level Agreements (SLAs). Working closely with the UKSV Helpdesk, ensuring that all information required fo...

2 months ago seen See more...

Band 5 IT Service Desk Analyst

Office Of Nuclear Regulation

Bootle, Merseyside

£28,936 - £34,178 a year

To provide first and second line Service Desk support to staff for hardware, software, audio-visual, multi-functional devices, and telephony equipment. To assist with the purchase, setting up, maintenance and repair of computers,...

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IT Service Desk Technician

The Range

Plymouth, Devon

Permanent, Full-time

Receive, log, monitor and respond in a timely manner to Service Requests across three communication channels. Escalate complex and high priority Service Records to both internal and external teams in line with agreed processes. Pr...

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Service Desk Analyst

Age Uk Group

Cheshire, England

£28,500 - £32,000 per annum

Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme. Excellent pension scheme, life assurance, health cashback plan and EAP. Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan. Tech...

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Service Desk Analyst

Norton Rose Fulbright Llp

Tyne And Wear

Practice Group / Department: IT Regional - Service Desk Management - Newcastle We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. The RoleReporting to the Service Desk Team Leader,...

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3rd Line Service Desk Engineer - Remote

Mono Search Limited

West Yorkshire, England

£45,000 - £50,000 per annum

A "customer first" mentality and a genuine passion for IT. Solid experience in 3rd Line IT support with a focus on complex technical escalations. Current experience working in an MSP environment. Extensive knowledge of M365 (inc A...

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Service Desk Analyst IT Helpdesk / 1st Line

Reed

Lancashire, England

£12.59 - £18.73 per hour, negotiable

Work on the ICT Service Desk, accurately recording all calls offered by either phone or email into the Service Management Tool (SMT). Perform accurate assessment of calls, performing fit time fix where possible. Provide solutions...

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Degree-Level Apprentice Service Desk Engineer

Bridge Partners

Cambridgeshire, England

£18,000 - £20,000 per annum

Working with a friendly bunch of people who have passion and ambition! Certifications through our partnership with Microsoft. Profit share scheme. BUPA health insurance and enhanced pension scheme.??? 33 days holiday (including Ba...

2 months ago seen See more...

Service Desk Operator

Smart 10 Ltd

Hertfordshire, England

£12.00 - £13.00 per hour

Follow up quotations and preparing tickets Collaborating with the team to meet customer expectations ADDITIONAL INFORMATION 20 days annual leave + bank holidayFree parking on sitePension Thank you for your interest in this vacancy...

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Service Desk Manager

Nigel Wright Recruitment

Nottinghamshire, England

£45,000 - £50,000 per annum

This role is remote first. Our client have their roots in Nottingham but are based remotely, most of their clients are in the Midlands so someone based within a 60-90 minute commute would be advantageous to service any face to fac...

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3rd Line Service Desk Engineer - Remote

Mono Search Limited

Homeworking

45000.00 - 50000.00 GBP Annual

A "customer first" mentality and a genuine passion for IT. Solid experience in 3rd Line IT support with a focus on complex technical escalations. Current experience working in an MSP environment. Extensive knowledge of M365 (inc A...

2 months ago seen See more...

Technology Customer Service Desk Analyst

Specsavers

Whiteley, Hampshire

Permanent

Youll take full ownership of the problem, ensuring theyre updated on progress if its not a quick fix. Theres lots of support and mentoring as you learn the role but ideally, in order to be successful youll have a real interes...

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Service Desk Analyst

National Nuclear Laboratory

Risley, Cheshire

From £31,426 a year

Act as a single point of contact for phone calls, emails & portal notifications from staff regarding IT incidents and requests. Receive, log and manage calls from internal staff via telephone, email and IM. Aid with helping the Fi...

2 months ago seen See more...

Service Desk Coordinator

Market 36 Recruitment Ltd

Witham, Essex

£27,100 a year

Company pension. Free parking. On-site parking. Day shift. Monday to Friday. GCSE or equivalent (preferred). Technical support: 1 year (preferred). Customer service: 1 year (preferred)....

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Service Desk Team Leader

Jackson Hogg

Tyne And Wear

£30,000 - £36,000 per annum

Managing team schedules to ensure adequate coverage during prescribed times. Sharing responsibilities with the Service Desk Team Leader (Desktop Support and User Admin) in the absence of the Service Desk Manager. Contributing to t...

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1st/2nd Line Service Desk and Field Engineer

Get Staffed Online Recruitment Limited

Leicestershire, England

£22,000 - £30,000 per annum

Offer exceptional 1st and 2nd line support by swiftly resolving Service Desk tickets, diagnosing issues accurately, and deploying effective solutions. Carry out on-site support tasks, such as system setups, troubleshooting, and ma...

2 months ago seen See more...

IT Service Desk Team Lead

Arvato Ltd

Swansea SA7

£37,000 a year

Conducting and monitoring problem and incident resolution and root cause analysis for first level calls in line with current SLAs. Checking and confirming your team maintain up to date call and problem records in the appropriate...

2 months ago seen See more...

IT Service Desk Advisor

Iceland

Deeside

Full-time

Achieve individual performance targets:*. To support workflow in line with the IT Service Desk Targets. Achieve advisor accuracy (less than 0.5% errors). Call length within set targets. After Call Work within set targets. To a...

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IT Service Desk Analyst

Spectrum It Recruitment

Bristol, England

£25000 - £30000 per annum

3+ years technical support experience. Windows Desktop environments and Active Directory. Strong Microsoft product knowledge. Networking knowledge: LAN, VPN, TCP/IP. Strong customer service skills....

2 months ago seen See more...

Service Desk Analyst

Auxilion

United Kingdom

21000.00 - 24000.00 GBP Annual

Be the point of contact for technical queries from our clients. Meet or exceed the SLA's provided by the customer. Ensure a high level of service and customer satisfaction. Level 1 diagnostics and resolution on desktop/laptop soft...

2 months ago seen See more...

Customer Service Desk - Lithuanian speaking

Global Technology Solutions Ltd

Cambridgeshire, England

15.00 - 17.46 GBP Hourly

Location - Hampton, PeterboroughPay - GBP15 per hour, after 3 months goes up to GBP17.46Contract - 3 months with potential extensionsHours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days ba...

2 months ago seen See more...

Skilled Administrator / Service Desk

Blue Arrow

Lutterworth, Leicestershire

£11 - £44 Hourly

Full time position based in LE17 area working in an Administrator/Service Desk role on a temporary basis. The successful candidate will be given training and required to work the position for at least 3 weeks with the possibility...

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Service Desk Coordinator

Allegiance Technology Ltd

Preston, East Lothian

25001.00 - 32000.00 GBP Annual + Superb company to work for

Pension scheme. Annual bonus. Modern, new office. Paid for Microsoft qualifications. Yearly company trip away. 41 days' annual leave. Scheduling and assigning tickets. Monitor the flow of support requests and incidents. Monitor an...

2 months ago seen See more...

Service Desk and Incident Manager

Taylor Rose Mw

Peterborough, Cambridgeshire

Competitive

Manage the day-to-day operations of the IT Service Desk, including efficient allocation of workload, oversight of resolution performance and effective communication to customers. Develop and maintain procedures, service levels and...

2 months ago seen See more...

Service Desk Manager - Bournemouth/Hybrid GBP40,000-GBP50,000

Bond Williams

Bournemouth, Dorset

45000.00 - 45000.00 GBP Annual

Motivate the team with strong leadership, management and coaching skills. Clear understanding of budgets, business-planning and KPIs. An ability to build consensus in dispute scenarios, and proven skills in negotiating / mediating...

2 months ago seen See more...

IT Service Desk Analyst

Redde Northgate Plc

County Durham

Competitive salary

You have a customer focused approach, where the user experience is at the forefront of what you do. You can demonstrate a passion for providing excellent customer service. Youre able to take a logical approach to fault finding an...

2 months ago seen See more...

Senior Service Desk

C4S Search Ltd

Avon, England

£35,000 - £40,000 per annum

We are happy to be partnered with a large manufacturing company. Performs timely resolution of workstations, mobile, hardware and software problems within SLAs. Follow-up all processes for use of IT systems. Conforms to internatio...

2 months ago seen See more...

IT Service Desk Analyst

Arvato Ltd

Swansea SA7

£25,000 a year

Maintain up to date call and incident/problem records in the appropriate service management system in line with current SLAs. Conduct problem resolution and root cause analysis for first level calls. Pass complex problems on to t...

2 months ago seen See more...

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What are the top cities open Service Desk jobs?

There are open Service Desk jobs in several cities including Liverpool, Toronto, Cheltenham, Chichester, Chester, Middlewich, Redhill, Oxford, West Malling, Southsea, Totton, Chorley, Leicester, Solihull, Bristol,

What companies are hiring for Service Desk jobs?

The top companies hiring now for Service Desk jobs are 2i Recruit Ltd, Asda, Brampton Recruitment, Brampton Recruitment Ltd, City & County Healthcare Group, ecruit, Experis LTD, G B Solutions, Hays Specialist Recruitment Limited, Interaction Recruitment, James Andrews Recruitment Solutions, JPMorgan Chase & Co., Mitie, Morgan Jones Recruitment Consultants, My Chase Employemnt Services Ltd,

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