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1ST LINE SOFTWARE SUPPORT ANALYST

Direct the flow of incoming cases and ensure customers are served promptly and efficiently. Gather information and log files to pass on to level 2 support. Explaining possible solutions to customers using knowledge base articles....

CompanyManpowergroup
AddressEngland
CategoryCustomer Service
Job typePermanent
Date Posted just now See detail

1st Line Software Support Analyst New

Manpowergroup

England

Direct the flow of incoming cases and ensure customers are served promptly and efficiently. Gather information and log files to pass on to level 2 support. Explaining possible solutions to customers using knowledge base articles....

Digital Support Analyst New

Greene King

Sunrise House,Burton-upon-Trent,DE14 3JZ

Competitive Salary + Bonus

33 days Holiday With the opportunity to buy an additional 5 days!. Life Assurance Up to 4 times your salary!. Discounted Dental & Health Insurance. Discount of 33% for you and 15% for your loved ones on all of our brands...

Application Support Analyst New

Michael Page Technology

London, England

£70000 - £80000 per annum + + Bonus and Overtime Pay

Provide support for all trading and back-office platforms offered to both internal and external client base. Support business users offering second and third line support. Create and deploy PowerShell scripts providing a range of...

IAM Platform Support Analyst New

Legalandgeneral

Hove, East Sussex

Liaising with different business teams to support the uptake of security platforms. Supporting and implementing technology changes to platforms such as IdentityNow and ServiceNow. Training to support the Identity Now access manage...

MAP Technical Support analyst New

Manpowergroup

Tadworth, Surrey

Be proactive as this is not a long-term role it's a training role. Be ambitious for a career as his role offers unlimited progression. Technical numeracy as you will be reading technical data. From a Civil, process or mechanical e...

Retail Support Analyst New

Mobilus Limited

High Wycombe, Buckinghamshire

Escalating hardware related issues to vendors and POS software issues to specialised internal teams. Maintaining accurate and complete record of all cases/incidents reported into the call logging system ServiceNow. Keeping up to d...

Support Analyst New

Corriculo

Location: Basingstoke Hampshire

20 days holiday On-call allowance Amazing opportunities for training and progression Some prior commercial experienceof providing 1stline desktop support,with a demonstrably strong customer manner. Experience with a variety of...

IT Support Analyst (2nd Line) New

Asa Recruitment

City of Edinburgh, Scotland

Up to £123.60 per day + Pension

This role involves providing technical IT support to SCOTS users, managing incidents, changes, and liaising with various support teams and external suppliers to ensure timely resolution of issues.Key Responsibilities: Technical I...

Application Support Analyst New

Jameson Legal.

Qatar, Doha

£3700 - £4600 per month + Housing & Transport Allowance

Investigating operational issues, problems and requests for support. Monitoring progress of requests for support and ensuring users and stakeholders are kept informed. Producing software designs showing processes, data flows and s...

Data Support Analyst - Global Data Analytics New

Bloomberg

London, Greater London

Leverage your customer service skills to provide exceptional customer service to Bloomberg clients via our Help Desk (ADSK). Use your customer service skills and subject matter expertise to educate and inform our clients. Build an...

IT Support Analyst 2nd Line New

Asa Recruitment

Midlothian, Scotland

£123.60 per day

IT Support Analyst (2nd Line)Position: IT Support Analyst (2nd Line)Location: Edinburgh or GlasgowWorking Hours: 08:30 - 17:00 (Monday to Thursday), 08:30 - 16:30 (Friday), including a 1-hour lunch breakTravel: No travel requiredD...

On-Site IT Support Analyst

Mha

West Midlands, England

Salary negotiable

Focusing on your aligned region, offices, and customers to gain a deep understanding of their ways of working and ensuring that IT services deliver exceptional value. Support the delivery of an IT service that is reliable, resilie...

Apprentice Support Analyst

Qa Ltd

Kent, England

£17,000 per annum

The Apprentice Support Analyst role is based around resolving customer queries and faults. You will often be the first point of contact for both calls and emails to the helpdesk so good communication skills are essentials and any...

Application Support Analyst

Markel

West Yorkshire, England

Salary negotiable

Configure Dynamics 365 applications according to business requirements. Customise and configure workflows to facilitate D365 integration with other applications. Develop and test detailed functional designs for business solution c...

2nd Line Support Analyst

Franklin Bates

Kent, England

£35,000 - £43,000 per annum

Windows Server. VMware server virtualisation. Active Directory, DHCP, DNS, Radius and Group Policies. SQL Server. Veeam and Cloud backup technologies. Microsoft 365 (including Azure, Exchange, Teams and SharePoint). Any knowledge...

IT Support Analyst - Law Firm

Lewis Paige Recruitment Ltd

Lancashire, England

If you have a passion for technology, a strong customer service ethic, and a desire to work in a collaborative environment, we want to hear from you.This role would ideally suit someone from a Law Firm IT support background.As an...

Application Support Analyst, CRM/D365

Sanderson

South East

Build relationships with the Business and 3rd Party Development, IT Projects Team to support the platform as it continues to grow. Installing, maintain, update and support key business applications in use. Testing new and existing...

Technical Support Analyst

Premier Foods

Hertfordshire, England

Salary negotiable

Provide highly skilled Technical Support and become the focal point for all site-based user issues and requests. Develop a deep knowledge and understanding of existing systems and technology that sites use, identifying the current...

Junior IT Support Analyst

Saria

South Yorkshire, England

Competitive salary

Supporting the IT Team, following direction and duties as designated by the Head of Information & Digital Services & Lead Analysts (Training, Scoping and Troubleshooting). Diagnosing and resolving user problems and educating user...

Graduate Application Support Analyst

Efinancialcareers

South East

Competitive salary

Provide production support and maintenance for a full range of Trading applications including project related activities. Perform a level of monitoring, tuning and optimization of performance. Create and update all documents relat...

European Trading Desk - Student Support Analyst Internship

Sse Plc

Perthshire

549496. Closing at: Jul 7 2024 at 23:55 BST....

Desktop Support Analyst

Chapman Tate Associates

West Midlands, England

£28,000 - £32,000 per annum

Provide comprehensive Desktop Support to end-users, including hardware, software, and peripheral troubleshooting. Manage and resolve incidents and service requests within agreed SLAs. Maintain and support IT infrastructure, includ...

Product Support Analyst

Intec Select Limited

London, England

£300.00 - £350.00 per day

Build technical knowledge and expertise in the organisations market leading social media platforms various advertising products. Provide consultative guidance to sales teams and external clients on best practices and the organisat...

Sales Support Analyst

Executive Facilities

South East

£62,000 per annum

Provide troubleshooting assistance for customer orders, account statuses and relevant problems. Provide data and guides to help the sales team. Develop and monitor performance indicators. Manage sales tracking tools and report on...

Application Support Analyst (Senior)

Bond Mckenzie

Essex, England

£30,000 - £35,000 per annum

As a senior Application Support Analyst, you will work in the Business World Application Support team alongside two Application Support Specialists working on the Business World IT application and reporting to the Business World P...

Senior IT Support Analyst

Leigh Day

South East

Senior IT Support Analyst - London Permanent, full time (35 hours per week) Hybrid working 3 days in the office, 2 days at home Competitive plus benefitsRole Reference: SDA/MAN/JH/JUN24 We are a top 100 law firm committed to claim...

IT Support Analyst

Hays Specialist Recruitment Limited

Wiltshire, England

£30,000 - £33,500 per annum

Provide IT support to users via the IT Service Desk to ensure that our business can use IT Services as expected. Handle and manage incoming calls and online requests to the IT Service Desk, and log within the Service Management to...

Senior Application Support Analyst

Bond Mckenzie

Essex, England

£30,000 - £35,000 per annum

Application Support. ERP Application Support. Agresso Unit4 Business World ERP support. SQL, basic database queries, log files. As a Senior Application Support Analyst, you will work in the Business World Application Support Team...

Site Support Member

Brightwork

Dufftown, Moray

Our client is currently recruiting a Site Services Support Team Member who will learn the basics of the operations involved in an industrial site including the inherent risks associated. The role will require training to become ce...

Application Support Analyst - Bristol Hybrid

Newton Blue

United Kingdom

30000.00 - 35000.00 GBP Annual

Triaging Incidents logged within the Service Desk system. Investigating and resolving all types of Application Support issues/requests. Working directly with client representatives to progress issues/requests. Collaborating with c...