Account Management Specialist

Join Our Team as an Account Management Specialist - Gi Group Leicester!

Salary up to 28,000 PA depending on experience

As an Account Management Specialist you will be responsible for managing, servicing and growing both - new and existing accounts.

GI Group is committed to fostering an inclusive and supportive workplace where diversity is celebrated, and everyone's contributions are valued. As a leading recruitment agency, we pride ourselves on providing top-notch services to our clients and creating fulfilling opportunities for our team members.

Why Join Us:

- Opportunity to work with a passionate and supportive team.

- Competitive salary and amazing benefits package.

- Ongoing training and professional development opportunities.

- Chance to make a meaningful impact in the lives of our employees and clients.

- Embrace a culture of diversity, equity, and inclusion.

If you are ready to embark on a rewarding career journey with GI Group and contribute to our mission of excellence in recruitment, we want to hear from you!

What You'll Do:

• Be responsible for the key client communications with both sales and service accounts, that not only see the recruitment and fulfilment of roles but progression of the account via spend and relations.
• The need to up sell, becomes key to the role.
• Achieve daily and weekly activity targets for spec calls to service accounts and client meetings.
• Onboard sales accounts brought in from our sales team building the relationship and turning them into existing accounts with the account manager growing the accounts through their skill set.
• Be known by all user clients and candidates through constant contact and rapport building.
• Offer a quality service to clients by selecting applicants through good job matching and tight control, ensuring that all suitable candidates have completed all required client specific
  documentation and site tours where necessary.
• Support on the resource for workers against key vacancies.
• Monitor workers performances daily and weekly to ensure that the client and workers are
  consistently satisfied.
• Recruit and sustain a workforce by interview and selection of quality applicants.
• Advertise for a workforce in such a manner that will generate the largest/ best quality response
  whilst complying with GI Group and their legal requirements.
• Develop relationships with existing clients to avoid them becoming dormant or lapsed.
• Where clients do become dormant be responsible for bringing them back to billing
• Drive up pay rates and margins in negotiation with clients.
• Ensure all pay and invoice queries are dealt with promptly and accurately.
• Ensure all timesheets are obtained and checked weekly.
• Structure activity to maximise revenues and positive outcomes on client calls and client
  meetings.
• Adhere to agreed work / action plans.
• Obtain maximum business levels by selling recruitment solutions over the telephone and face to
  face using targets as set by Line Manager.
• Calculate rates for clients to comply with Delegation of responsibility levels.
• Cross sell other divisions within the business at every opportunity.

What We're Looking For:

• Evidence of account growth within a previous account manager growth.
• Excellent communication skills
• Arithmetical competence
• Methodical
• Organisational skills
• Problem solving skills.
• Negotiation skills
• Time Management Skills
• Ability to work under pressure.
• Able to work on own initiative and as part of a team.
• To be flexible when required and be willing to have responsibility for the out of hour's phone.
• Full driving license

Gi Group iCIMS is acting as an Employment Agency in relation to this vacancy.