Account Manager

Account Manager

£45000 - £55000

Uncapped OE -£25K-£30K

Hybrid Working

Burnley

• 37.5 Hours per week Mon-Fri 9.00am - 5.00pm with some flexibility as required
• Hybrid working: 3 days in office, 2 days WFH
• Comission Structure: 4% on any cross sale, 2% on any renewal Paid monthly
• Benefits: 25 days holiday 6 monthly performance reviews linked to salary

About the company

We eliminate business energy waste so that our clients can focus more energy on powering their business. We take complete control of our client’s energy management and improve bottom line profitability.

We take a data and service-led approach to controlling energy, using Energy Information Technology (EIT) combined with people power and knowledge. By taking a transparent approach we are able to provide our clients with complete visibility and no surprises.

Our amazing people are ambitious, hard-wired for success and are invested in customer outcomes, seeking out continuous improvements to help deliver a market leading solution.

About the role

Account Managers are responsible for managing the commercial relationship and portfolio management of existing and new corporate clients. Developing strong relationships with customers to secure renewals/retention and identifying new opportunities.

Must Haves

• Strong understanding of the energy industry and products
• Successful track record of client portfolio management/retention and growth
• Proven ability to build strong relationships internal and external
• Demonstrated influence and negotiation skills to build strong relationships and deliver expectations
• Ability to effectively plan and prioritise workloads in line with KPI’s

Responsibilities

• Developing & maintaining a portfolio of corporate clients

• Identifying new development & revenue opportunities

• Negotiation of procurement tenders to maximise revenue

• Project management of all service deliverables

• Attending regular strategy meetings with clients to understand, support and deliver objectives

• Customer information & document management

• Managing client expectations, Knowledge, Skills, Experience

Key Experience:

• Strong understanding of the energy industry and products

• Successful track record of client portfolio management/retention and growth

• Proven ability to build strong relationships, internal and external.

• Demonstrated influence and negotiation skills to build strong relationships and deliver expectations

• Ability to effectively plan and prioritise workloads in line with KPI’s

Skills Required:

• Customer focused

• Commercial acumen

• Excellent communication and interpersonal skills

• Proven analytical skills

• Ability to use own initiative with a pro-active attitude

• Capacity to work under pressure

• Influencing and negotiation skills

• Strong oral and written communication skills

• Business awareness

• Result driven

• Technically competent