Account Manager

Job Title: Account ManagerLocation: LeedsSalary: £30,000Job Type: Full timeA thrilling new prospect awaits to handle a new client under a recently secured framework agreement. This position presents an excellent chance for a driven individual to aid in the expansion and prosperity of First Response Group. First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential.As an Account Manager, you will:Ignite growth by spearheading new business sales, becoming a key player in our journey towards expansion.Build strong relationships by overseeing accounts, ensuring we’re not just meeting, but exceeding client expectations.Set the bar high with your unparalleled customer service, making us the gold standard in our industry.Key Responsibilities:Develop and execute strategies for new business and account management.Serve as the main point of contact in all matters related to client concerns and needsBuild and maintain strong relationships with clients, ensuring satisfaction and retention.Collaborate with cross-functional teams to deliver integrated solutions to clients.Work with operations, sales and other internal teams to develop delivery plans for manned guarding operationsDevelop a thorough understanding of our products and service offerings to better upsell and cross-sell to clientsProvide excellent customer service to enhance the overall client experience.Required Skills and Experience:Proven experience in new business sales, account management, or customer service.Strong communication and interpersonal skills.Ability to work independently and collaboratively within a team.Goal-oriented with a track record of achieving and exceeding sales targets.Excellent negotiation and problem-solving abilities.Benefits:Company CarSovereign Health CareReferral SchemeCompany Fuel CardHigh Street DiscountsPensionEqual Opportunity Employer:FRG is an equal opportunity employer, promoting diversity and inclusion.Connect with Us: Follow us on LinkedIn at First Response Group for updates and insights into our work.Join FRG, where your skills make a difference in a workplace that values professionalism and innovation.