Account Manager

The Account Managers are responsible for handling multiple red-hot online marketing campaigns simultaneously alongside our hugely talented SEO, Content Marketing, PPC, Email Marketing and Web Development teams.

You’ll work alongside a team of digital marketers to help deliver award-winning cross-channel marketing campaigns for AWESOME clients.

The Account Managers report directly to the Head of Account Management.

Our Account Managers key focuses will be:

• Lead the delivery of successful multi-channel marketing campaigns.
• Driving revenue growth for the client accounts you manage through identifying opportunities for client ROI.
• Ensuring high client satisfaction and retaining your client accounts long-term.

Our Account Managers are responsible for:

• Creating, delivering, and leading digital marketing campaign strategies for our clients and guiding our campaign teams to ensure we’re working together to achieve our client’s objectives.
• Acting as the point of contact between our team and the client, representing Exposure Ninja, and presenting the campaign work concisely and effectively.
• Building a great working relationship with our clients, so they consider us a partner rather than a supplier.
• Delivering successful campaign results for our clients.
• Proactively identifying and solving campaign issues, taking ownership through to resolution. Noticing problems early and taking decisive actions to solve them.
• Proactively managing client renewals and increasing contract lengths.
• Developing clients’ accounts spotting short and long-term upsell opportunities to increase ROI.
• Delivering campaign work to an excellent standard. This involves the coordination and checking of work delivered, and effective explanations of the work to clients.
• Keeping the client up to date with the work that we’re doing and keeping the team informed of any client requests.
• Managing client expectations in terms of ROI, results and turnaround time.

To be successful in this role, we recommend:

• Track record of successful client account growth and experience in managing multi-channel campaigns.
• Two years’ plus experience in a marketing or project/account management position.
• Understanding of CRO/UX principles.
• Good understanding of Google Analytics, PPC advertising and SEO principles.
• Experience working cross-functionally and managing multiple stakeholders.
• Strong numerical, analytical and creative skills.
• Engaging communicator with the ability to influence.
• Strong administration skills with an attention to detail.
• Curiosity, combined with the desire to always learn more.

We welcome everyone into our family:

We celebrate diversity and believe it makes our team stronger. We fully take advantage of the flexibility we have to hire from around the world and from any background. We give our team a work environment free from prejudice, discrimination and intimidation so they can do their best work and live happy lives. Inclusivity and equality are important to us and we don’t tolerate behaviours that don’t follow these values.

To Apply: Please press the 'apply’ button, and you will be redirected to the application page. Thank you for your interest in the role.