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Salary The job will entail meeting and greeting patients attending appointments. To deal with telephone enquiries, taking and conveying messages appropriately. To sort incoming mail and prepare outgoing mail for posting. Make appointments and, give non-clinical advice as directed, taking necessary action for the call to be handled as quickly and efficiently as possible.
Support the efficient organisation of home visits, arranging appointments and ensuring clinical notes are ready, to ensure the smooth and effective provision of patient services. Liaise regularly with secondary care staff, laboratories and GP surgeries to obtain patient test results and where necessary receive and maintain database of pathology lab reports ensuring they are correctly assigned to patients and chase up any outstanding reports not received Maintain an up to date filing and archive filing system, disposing of archived patient records according to Trust Policy
