Address
SalaryWe are currently recruiting for AO’s for our client based in Derry/Londonderry ( Lisahally). The successful candidates will be required to start once the vetting paperwork and ANI completed.
Start date: 29th Jan & 5th Feb
Duration: 51 weeks with possible extension
Hours of work: Full time 37 hours
The contracted hours are 8am – 8pm Monday – Friday and every 4th Saturday on a rota basis. However, at present staff are working various shift patterns between 9.00 – 5.00 Monday to Friday
Rate of pay: £11.99
Duties will include:
• Answer calls within agreed timescales, taking personal responsibility to maximise availability for answering calls and delivering an accessible, effective service.
• Work collaboratively towards delivering and promoting resilience and ability to work in a pressurised telephony environment
• Excellent verbal and written communication skills
• Ability to build rapport with colleagues and customers
• Ability to work within and contribute to a team environment
• Ability to work accurately within set deadlines and to achieve targets
• Basic IT skills with an aptitude for learning new systems
• Organised with good time management skills
Essential Criteria:
– 5 GCSE’s A-C to include Maths and English (You must be able to provide proof)
**Please note that successful applicants will be required to complete an AccessNI check**
To apply, Please apply via the link or send your CV to Aidan.drain@therecruitmentco.uk
