THE COMPANY
THE ROLE
- To liaise with customers via telephone, email, or face-to-face with orders for various products and other associated items.
- Building and maintaining excellent working relationships with your customers and colleagues.
- Inputting data into an in-house database as well as multitasking
- Working hours 09.00 – 5.00 pm Monday – Friday
- Provide and demonstrate high levels of customer service at all times
- Training
- 8-hour shift
- Day shift
- Monday to Friday
- Ability to reliably commute to Croydon
- Work Location: in-person/remote
THE CANDIDATE
- Previous Administration and customer service skills
- Possess excellent communication Skills
- Be numerate and literate
- Have excellent PC Skills
- Be able to work either on your own or as part of a team
- Act in a calm and professional manner at all times
- Be upbeat, proactive, and positive, with a ‘can-do attitude
- Be professional and presentable at all times
- Have a flexible approach to work and changing circumstances
- Willingness to work extended or unsociable hours during peak periods
- Customer service: 1- 2 years
OTHER INFORMATION
PLEASE NOTE: Applicants living in the borough of Croydon will take priority for this role.