Administration Assistant

Job Title:Administration Assistant

Reports to: Director of Finance

Salary: £24,750 per annum

Hours: 40 per week (7am- 3:30pm or 8am- 4:30pm) Monday to Friday
Location: Remote - One day a week in our Bournemouth office

Are you seeking a role that offers the flexibility of working remotely with the balance of in-office collaboration?

They are looking for an Administration Assistant to join their finance team, offering a unique opportunity with a remote work setup and one day a week in the office. This position is perfect for someone who values consistency, enjoys a meticulous approach to tasks, and thrives in a structured, repetitive work environment. If you're looking for a role that provides stability and routine within a finance setting, this position could be the perfect fit for you.

Working closely with their customer care team, you will play a key part in processing daily reports from their insurers that tell us potential customer cancellations. It is for this reason the role has an earlier start time, they can be flexible with either a 7am or 8am - so make the role work for you!

What will you be doing?

• Processing daily emails and reports from insurers which highlight customers who may be at risk of cancelling their life insurance policy
• Data entry- adding potential customer cancellations on to their internal system accurately and in a timely manner so they can be managed by their in-house Customer Care team
• Phoning and liaising with insurers to verify payment details on customer cases
• Issuing vouchers to customers in line with their company policy
• Checking and entering data on a daily basis to maintain ledger records, and claims data
• Maintaining, reporting and recording accurate company records and accounts
• Supporting ther finance team with other administration tasks as required

Key Requirements:

• Experience in an administration or data entry role would be desirable
• Meticulous with excellent attention to detail and accuracy
• Strong time management skills and the ability to prioritise
• Excellent verbal and written communication skills
• The ability to work independently with confidence
• Efficient with the ability to remain focused through repetitive tasks
• Proficient in Microsoft packages including excel, and computer literate
• Problem solving skills to address any discrepancies

Our client, value their staff. Not only will you receive a competitive salary and full induction training, but they also offer:

• No weekend working and enjoy time off during Christmas and Bank Holidays. Work-life balance, yes please!
• Celebrate loyalty with us - enjoy birthday leave, extra holiday days, and paid days off for important life moments like getting married or buying a house
• Life is unpredictable, and they've got your back. Take paid time off for appointments, car trouble, family emergencies, or whatever life throws at you
• Join us for some epic company events! Their annual Summer and Christmas parties are legendary
• They've got your future covered with a pension, discounted life insurance and death in service benefit
• It really does pay to have friends with their £1500 recommend a friend scheme
• They love a discount and they have many on offer through their rewards scheme, including eye care and local retailers

Who are they?
Our client are an independently owned, life insurance brokerage with a difference. Founded in 2010 by just two people, they now have offices in Bournemouth, London and remote with over 250 employees. They are extremely passionate about remaining sustainable yet innovative and dynamic to ensure they are providing customers with the best cover options. Trusted by some of the UK’s leading insurance providers they tailor protection policies to suit consumer needs on a non-advised basis.

Our client believe in equality, diversity, and inclusion. They're proud to be a place where anyone with any background or experience can flourish. Come, see for yourself, and be part of something amazing!

Whilst we would love to be able to respond to every application we receive, it isn’t always possible due to the high volume we receive each day. If you have not heard from us within 7 working days, please assume that your application has not been successful.