Administration Assistant Apprentice

Do you have strong communication and organisation skills and are looking for a varied role within administration? Would you like to work in a friendly, Brighton based team who are passionate about providing high quality customer service? If so, we have the perfect opportunity for you.
As an Administration Assistant at Upfix Appliance Repairs, you will play a vital role in supporting our daily operations and ensuring smooth administrative processes. This hands-on training opportunity will provide you with valuable experience in various aspects of business administration, allowing you to develop essential skills and contribute to the growth of our dynamic team.
Training to be provided:
Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.
About the role:
The Administration Assistant will be responsible for the following duties:

• Assist in managing office tasks, including data entry, filing, and document organisation
• Provide excellent customer service through phone and email communications
• Help schedule appointments and maintain the calendar for engineers through emails & calls
• Collaborate with different departments to facilitate effective cross-functional communication
• Participate in team meetings, take minutes, and follow up on action items
• Support with maintaining office supplies and inventory management
• Assist in creating and updating records and databases
• Contribute to process improvement initiatives to enhance overall efficiency

What are the career prospects at Up Fix?
There is the potential to be offered a full time role at the end of the apprenticeship.
Essential Skills:
It is essential that the Administration Assistant has the following skills and personal qualities:

• A strong desire to learn and grow within a business administration role
• Excellent organisational and time management skills to prioritise tasks effectively
• Clear and concise communication skills, both written and verbal
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is a plus
• A proactive and adaptable mindset, willing to take on new challenges
• A positive attitude and a team-oriented approach to work
• GCSEs in maths and English with at least a grade C/4

About The Company
We fix what you can't live without !
The frustration of a broken appliance and the unknown costs of fixing it is stress we could all do without. At Upfix we're here to make your life easy through our no-hidden-costs callout charge and team of expert engineers arriving when you choose. Upfix are a friendly and welcoming team who truly put their customers first.
Company Benefits:

• Wagestream membership
• Life assurance
• Training with well known brands
• Team days out
• 1000 bonus on completion of apprenticeship
• 1500 refer a friend scheme
• 25 days annual leave + Bank holidays
• An extra day off for your birthday
• Days of for volunteering
• All travel expenses to Peta training in Portsmouth can be claimed back

This is an exciting opportunity to kick-start your career in business administration while contributing to a dynamic and thriving company. Join us at Upfix Appliance Repairs, and let's grow together!