Administration Assistant

This role has a starting salary of GBP12,488.50 per annum, based on an 18-hour working week (pro rata to GBP24,977 FTE).

This part time role is offered up to 18 working hours per week (approx. 2.5 days a week - Monday, Wednesday and Thursday) but we are open to applications, and a discussion, from candidates regarding working hours and shift pattern.

This role is a 12-month fixed term opportunity.

We have an exciting opportunity for an Administration Assistant to join our friendly Adult Social Care Mental Health Team. You will be primarily based in Woking but may be required to travel to other sites in Surrey to support operational functions.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependants leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

About the Role

As an Administration Assistant, you will be a key member of the North West Mental Health Social Care team within Adult Social Care providing administrative support to frontline social care practitioners on a variety of tasks.

You will have excellent communication skills, both written and verbal, as you may be expected to deal with complex telephone enquiries and a wide range of correspondence and scanning duties. You will be expected to take notes and minutes of meetings and be entering data on the mainframe database as well as dealing with wider correspondence as the first point of contact for Surrey residents.

Working in a frontline social care team is fast paced, therefore you will have previous experience of working in a busy office environment and have the ability to work as part of a team, within existing working protocols and procedures, whilst being proactive and using your initiative.

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• Excellent administrative skills
• A passion for customer service and a desire to support both the team and wider Surrey residents
• A sound knowledge of IT packages such as Excel, Word, and other databases
• Excellent written and verbal communication skills
• Note-taking and minute-taking skills

The job advert closes at 23:59 on 03/03/2024 with interviews planned for the week commencing 18/03/2024.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.