Administration Assistant

We are a long established and well respected UK based not for profit organisation, with our Head Office based in Frimley seeking an Administration Assistant to join our Learning Services Support department working Mon to Fri 9am to 5pm with free parking and 23 days holiday.

We can provide full training and so we would welcome applications from candidates seeking their first office based role since leaving full time education, or those candidates looking to secure an office based role having already gained some work experience in retail, hospitality or the leisure sector job. However, you may be a returner to work or have previous administration experience and simply be looking for a new challenge or new job with a professional employer. As one of our Administrators, you will be working as part of a small but busy team to support both our internal departments and our external contacts.

This is an all round administration support role including some client liaison with our members and external 3rd parties by phone and email. Working from our modern office as part of a small team of 4 reporting into the department manager.

• To support the Learning Services Department in administering qualifications.

• To process, in an accurate and timely manner, student records from initial application to certification using the in house database.

• Main point of contact for Learners/Tutors/Parents and respond to their queries by e-mail and phone.

• Assisting with large mailings to learners and parents.

• To ensure that the Data Protection Act and GDPR principles are followed whenever processing personal data.

• To attend training, meetings and networking events as and when required.

• To work towards the core values set for the whole organisation.

• To promote the company in a positive manner including Equality and Diversity, Safeguarding, Prevent and British Values.

• To maintain the quality standards.

• To be aware that Awarding Organisation Registrations are only made where the funding source is correctly allocated and is in place for the registration.

• To provide excellent service to internal and external customers.

• To maintain good communication with relevant Curriculum Managers and Regional and Area Managers.

To be successful as one of our Administrators you should be PC literate in Word, Excel and Outlook and have good written and spoken English language skills with the ability to work to deadlines. An interest in the charity, education or learning sectors would be beneficial. Any previous administration experience gained within an office or other sector would be useful, however we can provide full training for those candidates seeking their first office based admin role. In return we can offer you an interesting administration support role as part of a friendly team whereby you can build up your office skills to further your career or simply secure an admin support role for the long term. We offer free parking, 23 days holiday plus a contributory pension.

Please submit your CV asap for immediate consideration.