Adults Administration Assistant

This role has a starting salary of £12,488.50 based on an 18-hour per week (pro-rata to full time salary of £24,977 per annum). This is a 12-month fixed term contract/ secondment opportunity.

We are seeking a part-time Administration Assistant to join our friendly Continuing Care Team based in Fairmount House, Bull Hill, Leatherhead, KT22 7AH.

We are looking for someone for who can provide comprehensive administrative support to our Adult Wellbeing Health Partnership (AWHP) team.

The team offer hybrid working, however, you would be expected to be in the office every Wednesday and for one other day, every other week. You may be required to travel to other sites in Surrey to support operational functions.

Working days will be Wednesday afternoon, 12:30pm - 4:30pm and Thursday and Friday, 9:00am - 4:30pm.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

About the Team

The Continuing Care team primarily provides expert support on All Age NHS Continuing Health Care (CHC) referrals, assessments and transfer of care/cases between SCC and Health. The team have been in existence from 2009 and has grown from 4 team members to 20 during this time. We have a culture of advocating for the individual and pursue the aim of "get it right first time" and leaving no one behind.

About the Role

As an Administration Assistant, your main duties will be processing email enquiries from Health Integrated Care Boards (ICB's). This can involve contacting care homes for further information, recording information on the social care system and filing the emails in the electronic database. You will also process referrals to Health ICB's, deal with emails advising of outcomes of CHC assessments, book team assessor's appointments and are responsible for answering the team telephone.

You will provide support to the team in the form of booking meeting rooms, printing documents and posting out where necessary. You will also need to both interrogate databases, and interpret data recorded which may be complex in nature. At times you will need to produce ad hoc reports from excel spreadsheets. Duties are rotated on a weekly basis to ensure all of the team can cover all of the functions.

The Admin team consists of 1 Senior Admin Advisor and 2 Administration Assistants who look forward to greeting a new member of the team.

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• Excellent excel and IT skills with quick and accurate data entry
• Good written and verbal communication skills with customer service experience
• Minute and note taking skills
• A flexible, mature approach, with good organisation and ability to work under pressure to tight deadlines
• Experience of working in a busy office environment and ability to work as part of a team

Contact us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

For an informal discussion please contact Janet Kemp by telephone at .

The job advert closes at 23:59 on 1st April 2024 with interviews planned for 16th April 2024.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.