Address
Form of work
SalaryAdministrator/House Coordinator
Permanent, Part time 25 hours per week
Salary GBP24,499 (Pro Rata GBP17,524)
The role of House Coordinator is to be responsible for day-to-day problem solving, act as the central point of contact and support the House Manager to ensure the smooth running of the House.
As the House Coordinator you will have direct contact with children and their families, often when they are in a very difficult position. This role, therefore, requires a level of empathy and the ability to communicate effectively in challenging emotional situations which is not expected of all administrative roles across the organisation.
Office Administration
- Organise the paperwork for all admissions and discharges.
- Support the filing of medical notes, ensuring care plans are in good order and meet regulatory compliance requirements and/ or quality standards.
- Collate, prepare and archive all notes, documents and care plans of discharged children.
- Assist the house team with their typing, filing and office management.
- Type-up staff Personal Development Reviews; review reports; care plans; and letters etc., as requested by the teams, whilst maintaining confidentiality at all times.
- Ensure that meetings are arranged and administered proficiently and that appropriate minutes are taken and disseminated, in a timely manner.
- Act as the first point of contact for general enquiries (both internal and external) received on a day to day basis.
- Assist in the production of the duty rota on the Staff Care system, ensuring it is communicated to all parties, as requested.
- Produce information and data from the Staff Care computerised rota system, as requested by the House Managers.
- In conjunction with the House Managers, monitor staff sickness absence and arrange reviews as required.
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