Administrative Business Manager

Business Manager

Location: Midland Metro Ltd, Wednesbury Depot, Potters Lane, WS10 0AR
Salary: Competitive, Depending on Experience + Excellent Benefits
Contract: Full time, Permanent
Benefits: MML Pension, Annual Leave Pension & Free travel on Tram & WM Bus for you and your partner

West Midlands Metro is your ticket to an exciting career in the heart of England's thriving West Midlands region, we are the driving force behind modern, sustainable urban transportation.

Our sleek trams connect cities, towns and most importantly - people!

With a strong presence in the heart of England, we play a crucial role in connecting communities, enhancing mobility, and contributing to the economic development of the region.

We take pride in offering a safe and comfortable mode of travel that reduces congestion on the roads, lowers carbon emissions, and fosters a greener future for the West Midlands.

We are now recruiting for a Business Manager to work across the various departments in the business managing the day-to-day business administration of MML including:

• Supporting business planning and delivery
• Developing and maintaining governance processes and procedures
• Ensuring contractual compliance with the Owner (West Midlands Combined Authority)
• Risk management

In addition to this, more specifically as our Business Manager, you will be responsible for:

• Manage the administration of MML Board meetings and Leadership / Management meetings, overseeing the forward plan.
• Oversee and support the delivery of reports and documentation necessary to ensure compliance with the Public Service Contract (PSC).
• Attend and take minutes at contractual meetings between MML and the Owner.
• Provide consistent business planning support across MML.
• Manage and co-ordinate input into the business plan from across MML.
• Report on performance against the Business Plan to internal stakeholders and to the Owner.
• Act as a point of contact in relation to office accommodation.
• Proof-read reports, briefings and any other substantive documents.
• Manage non-standard MML business enquiries into the MD's office and respond accordingly.
• Provide confidential support to the Managing Director in establishing robust and consistent administration of the business.

In order to be successful in this role, it is essential that you have:

• Proven experience of working within a busy office environment, including experience in dealing with external contractors.
• Educated to at least level 5 qualification or a business degree.
• A management or business administration qualification.
• Strong administrative and IT software, in particular MS Office packages.
• Demonstrable attention to detail, with exceptional level of accuracy.
• To have proven experience at delivering a high-level communication and interpersonal skills.
• Discretion and diplomacy when handling confidential information.
• Be inspiring, promote positive attitude/influence on all colleagues.
• Ability to synthesise and analyse a wide range of information and present data in a digestible format and to a high standard.
• A flexible approach to work, with the ability to efficiently work and meet tight deadlines.
• Ability to prioritise, delegate and work methodically.
• Ability to identify, develop and implement effective administration systems.
• Ability to solve problems and make good judgements.
• Willingness to constructively challenge the work of self and others to continually improve performance.

Your next career starts here!

West Midlands Metro is the place to be if you're passionate about growth, sustainability, and making a difference in your community, click on APPLY today!

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