Matthew James Recruitment are currently on the lookout for a administrator to join their client on a permanent basis.
Working Hours: 8:30am until 5:30pm (Monday- Friday)
The Role:
- Complete basic admin tasks
- Use of internal systems to track orders and update customer records accordingly
- Communicating effectively via email/phone
- Data entry on a daily basis
- Speaking directly with new and existing customers regarding their orders
- Liaising with internal departments as and when required
- Dealing with drivers from time to time regarding their location and next drop
The candidate:
- Has worked within a customer service/administrator role previously
- Confident when using all Microsoft packages
- Possesses excellent customer service skills - written and verbal
- Ability to deal with complaints effectively
- Strong communicator