Administrator

Administrator - £25,000

Harlow - Office Based with Free onsite parking

We are hiring for a vibrant business experiencing exceptional growth and looking to expand its friendly Sales Operations team.

Are you looking for an admin position where you can develop your skills and ensure the smooth running of operations?

You must be highly organised, love administration, and be comfortable talking to customers and suppliers.

The Role

In this office operations role, you will process orders while working in a fast-paced environment. Strong attention to detail is a must. You will communicate with courier companies and offer outstanding customer support to B2B customers, including Key National Accounts.

Responsibilities:

• Book in shipments with couriers.
• Communicating and troubleshooting missing/ delayed deliveries.
• Raising delivery notes.
• Outbound customer support - mostly B2B.
• Managing and updating the in-house bespoke WMS system to
• Allocate orders
• Print courier dispatch labels
• Raising delivery notes.
• Support continuous improvements throughout the business.

Skills Needed

You must be passionate about continually wanting to improve the customer's delivery experience, proactive and energetic.

• Have previous experience in a fast-paced admin role, with the ability to multi-task and be open to learning.
• Prior dealings with courier companies or delivery processes would be beneficial.
• Accurate data entry skills
• Excellent verbal and written communication skills and love working in a team.
• Ability to look at the bigger picture and suggest problem-solving solutions
• Good working experience in Microsoft Office, including Excel, is a MUST.

If this sounds like you, apply now Please contact Sarah Palmer for a confidential chat and submit your cv now for consideration.