Administrator

Administrator

Start date - ASAP

Contract - Initially 3 months

Hours per week - 37 hours per week

Rate of pay - £14.47 per hour

Job Description

The Funding & Compliance Officer will be responsible for managing a rota of staff providing face-to-face services, email, and phone cover. The successful candidate will work with coordinators to ensure the integrity of the database by monitoring data inputting.

Key Responsibilities

• Manage a rota of staff providing face-to-face service at two locations, email, and phone cover
• Work with coordinators to ensure the integrity of the database by monitoring data inputting
• Supervise Customer Service Advisors and coordinate outreach events to promote the service in the community
• Ensure residents can access the service through enrolment and be part of the team of coordinators
• Coordinate the rota including cover of reception and the development of the business support operation
• Ensure that all courses, events, and examinations have a room booked, tutors are supported, and resources are maintained
• Provide information and reports to the Leadership team, including on outreach and learner feedback

Requirements

• Experience in providing excellent customer service
• Strong communication and interpersonal skills
• Ability to work under pressure and manage multiple tasks
• Excellent organisational skills and attention to detail
• Proficient in Microsoft Office Suite
• Experience in data inputting and database management

Apply Now

If you are an experienced administrator with a passion for customer service and database management, this is the perfect opportunity for you. Apply now and join this company's team of dedicated professionals.