Administrator

Position: Branch Administrator
Location: Central Cardiff
Salary: £25,000 per annum plus fantastic BONUS paid quarterly
Excellent Benefits
Working Hours: Monday to Friday, 8:00 am - 5:00 pm (one hour for lunch), finish at 4:30 pm on Friday
Company Overview:
Pertemps is currently collaborating with a client renowned for supporting the global construction industry. Our client operates with a commitment to excellence and maintains a track record of providing exceptional service. Joining our client's team means becoming part of a small, friendly group where camaraderie is valued. We prioritize individuals who possess a good sense of humour and can whip up a mean cup of coffee!
Job Summary:
As the Branch Administrator, you will play a pivotal role in the efficient operation of our business. Your responsibilities will include performing clerical and administrative tasks to support our daily operations and enhance customer service.
Main Duties:
Safety Compliance:
" Work in compliance with the Company's Health & Safety policy and procedures, ensuring a safe working environment at all times.
" Customer Service:
" Greet and assist visitors, customers, and drivers courteously, maintaining a positive and professional demeanour.
" Maximize hire and sales revenue opportunities with both existing and potential customers.
" Liaise with customers, addressing their inquiries and concerns in a professional manner.
" Collaborate with the Company's Sales Representatives as needed to address customer queries effectively.
Order Processing:
" Process customer orders accurately and efficiently, notifying them of any stock shortages and facilitating the transfer of stock requirements.
" Update equipment details promptly and accurately on the Branch stock computer system.
" Quotations and Estimates:
" Prepare quotations and estimates as required, particularly for Low-Tech products, consumables, and accessories, ensuring accuracy and timeliness.
Skills Required
" Previous experience in an administrative or customer service role is preferred.
" Strong communication skills, both written and verbal.
" Excellent organizational abilities with meticulous attention to detail.
" Proficiency in computer applications, including MS Office Suite and database management.
" Ability to work independently as well as part of a team.
" Positive attitude, adaptability, and willingness to learn.
" Knowledge of the construction industry or related fields is advantageous but not essential.
If you would like to apply, please click APPLY