Administrator
Job Title: Administrator
Hours: 36.25
Type: Temporary Ongoing
Location: Newton Abbott, TQ12
Start Date: ASAP
Work Pattern: Monday - Friday | Day Shifts
As an Administrator, you will play a crucial role in maintaining the efficiency of our operations.
Your primary responsibilities will include calling customers to confirm their data and preferred contact details, utilizing a BI report to prioritize customer contacts, and meticulously updating the system with the results.
This role is pivotal in ensuring our customer service excellence and operational integrity.
Key Duties and Responsibilities:
- Proactively engaging with customers via phone to confirm personal details and communication preferences, ensuring a polite and respectful interaction to make customers feel valued.
- Utilizing Business Intelligence (BI) tools to identify priority customers, followed by meticulous updates to the organization's databases with accurate customer information, ensuring data integrity.
- Maintaining high standards of precision and attention to detail in all tasks, from data entry to customer interactions, to prevent errors and uphold the organization's reputation for quality and reliability.
- Provide administrative support for project management, including tracking deadlines, updating project documents, and communicating status updates to the team.
- Handle sensitive information with confidentiality and integrity, adhering to data protection laws and company policies.
- Monitor office supplies and place orders when necessary, ensuring the efficient use of resources and budget control.
- Essential Skills: Strong communication abilities, exceptional customer service skills, proficiency in computer use, and a keen eye for detail.
- Desirable Experience: Knowledge of the housing sector and experience with Open Housing software will be advantageous.
- Start: Asap
- Duration: Ongoing
- Rate: Up to £12.87 per hour + Umbrella Per Hour
- Location: Newton Abbot, England
- Type: Contract
- Industry: Secreterial
- Recruiter: Service Care Solutions Ltd
- Contact: David Jones
- Tel: 01772 298 966
- Fax: 01772 471473
- Email: to view click here
- Posted: 2024-02-26 23:35:04 -
- View all Jobs from Service Care Solutions Ltd
Requirements:
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk