Administrator

Administrator

Location:        Grey Street, Newcastle upon Tyne, NE1 6EE

Contract:        Permanent  

Hours:            40 Hours Per Week

Salary:            £21,673.60

Closing Date: 5pm Friday 23rd February 2024.

Are you passionate about delivering excellent customer service in an administrative role and looking for a new opportunity? Then you may be interested in the below opportunity.

An opportunity has arisen for an Administrator to join our Sales and Lettings Office on Grey Street, Newcastle City Centre.

As an Administrator you will be responsible for delivery of an excellent, consistent and responsive lettings administration service, including the creation of all tenancy paperwork to ensure full compliance.

If you have excellent communication and organisational skills, a team focused approach to work and are proficient in using IT systems, we want to hear from you.

About the role:

Within this role, you will be responsible for all tenancy related administration within our Lettings team, this includes;

• Completion of all tenancy referencing
• Drafting of the Tenancy Agreement and all legally compliant paperwork to meet time frames
• Prepare and complete Lettings files electronically, meeting deadlines agreed at the outset
• Ensure a welcoming and professional environment for all customers
• Assist in increasing and developing business and income levels across the Lettings department
• Ensure compliance with all relevant legislation, policies, procedures and guidance

About you:

You’ll need:

• Exceptional administration, organisational and prioritisation skills
• Excellent interpersonal and communication skills, both written and verbal
• Advanced IT skill, particularly with Microsoft packages
• Understanding of what makes a difference in delivering excellent customer service
• Enthusiastic team player
• Excellent attention to detail

The Benefits: 

• 23 days annual leave (plus bank holidays), increasing to 25 days after 2 years of service
• Make big savings on day-to-day expenses with discounts on shopping, groceries, holidays and days out through our Bernicia Own Benefits platform
• Generous pension scheme 

About us:

An estate agent that knows how much a home means, we’re here to help take away the stress and hassle of selling, buying, renting, letting and managing property.

By listening to the wants and needs of our clients, we turn a time-consuming process into something much easier – because we know how much a home means.

From helping first-time buyers, to taking care of over 420 private landlords’ properties, our customers are our top priority.

Our team of award-winning property specialists know our clients inside and out, offering honesty, transparency, professionalism and knowledge.

As a trading division of Kingston, part of the Bernicia Group, the profits we make go towards Bernicia’s work to help communities in the North East.

We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.

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The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.