Administrator - Premier Property Management Department

Job Title: Coordinator / Administrator - Premier Property Management Department

Location: Little Venice

Basic salary: Circa £25,000 + 5 % commission (DOE)

Hours: Full or part time will be considered|Monday - Friday | Ideally 30-40 hours a week, the successful candidate can structure their own working week

This role can be primarily remote based after successful completion of the initial training period.

Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. Sponsors of Chestertons Polo in the Park - one of London’s most popular social events - Chestertons is a highly-respected authority on London property and is proud of its reputation as an innovative and dynamic business.

This is a fantastic opportunity for a competent and capable individual to joinour hugely successfulProperty Management portfolio team in our Little Venice office. The main purpose of the role is to support the effective running of PMD (Premier Management) department by primarily being responsible for data input and communicating with liaising with utility suppliers regarding any bill queries to ensure accurate payments.

Key Responsibilities:

• Answer mainline and allocate calls accordingly

• Reduce the level of contractor debts through checking of weekly spreadsheet and dealing with any queries

• Keep thorough file notes of every action and conversation with suppliers, Landlords and Tenants

• Provide a same day typing service for department, including standard letters, check ins/outs and fee invoices

• Advise all utility companies of every Tenancy change

• Be responsible for updating the department statistics and liaising with the Finance department

• Arrange property visits for the department with the Tenants

• Chasing up service charge and final utility bills from the necessary agents and suppliers

• Manage check in / check out appointments for the start / end of each Tenancy and obtain end of Tenancy details from vacating tenants

• Participating fully in the buddy system in the absence of other team members

• Assist with producing monthly reports for portfolio Landlords

Desired Attributes:

• Time management skills of planning, prioritising and organisation

• Accurate and reliable

• Communication skills

• Computer literacy

• Problem solver and multi tasker

• Good knowledge of excel/ spreadsheets

Perks That Make a Difference:

Employee Assistance Programme, Competitive holiday allowance + public holidays, access to the national portrait gallery, Charity volunteer day, Tech scheme, Cycle to work scheme, Contribution towards eye care tests, Discount portal, Discounted gym membership, Season ticket loan, Medicash plan, Private medical insurance (dependent on position), Access to exclusive events - including advanced booking O2 tickets, Life assurance, Byond card, Pension contribution scheme, Access to 'my healthy advantage’ app.

Ready to make an impact? Take the first step towards an exciting career with us. Apply today and unlock your potential in a thriving, inclusive work environment!

Chestertons is an equal opportunities employer. We welcome applications from anyone who is excited by the opportunity of joining us and will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

Chestertons is now part of the Campions Group