Administrator

Anderson Knight is recruiting for an Administrator for our client based in Glasgow City Centre on a 12-Month FTC.

This role requires you to provide comprehensive administrative support to clients and wider business.

35 hours per week 9am till 5pm. Hybrid working – 3 days in the office and 2 days at home.

Main duties and responsibilities are:

Efficiently manage client administration tasks such as –

• Ensuring data accuracy.

• Including client onboarding.

• Completion of client information forms.

• Account opening and amendments.

• Documentation retention.

• Processing client queries.

• Tracking and following up on outstanding documentation.

• Handle dispatch of client documentation upon request.

• Address client inquiries via phone and provide necessary information.

• Foster effective communication within the team and with external stakeholders.

• Undertake additional duties as required.

• Manage client administration processes in a timely and efficient manner, ensuring accuracy of data.

• Resolve queries from clients either verbally or in writing promptly.

• Type and produce accurate documentation in the agreed format, including letters and emails.

• Communicate with clients either by telephone or in writing.

• Produce typed documents to a high standard of presentation and accurate.

• Sharing best working practices with other support staff.

Key attributes and skills:

• GCSE in English and Maths grade C or above (or equivalent).

• Strong working knowledge of MS Office, particularly Excel.

• Methodical with a good attention to detail.

• Strong written and verbal skills.

• Develop and maintain strong working relationships within the team and external sources.

• Experience working in a similar role in Financial Services would be of interest but is not essential.

If you are ready to embrace this excellent opportunity, please forward your CV with confidence.