Administrator - Volunteering

St Paul's Cathedral are currently seeking a Volunteering Administrator, to join their volunteering team in one of the most iconic buildings in the world.

The post holder will join a very small central support team which aims to champion best practice in volunteering across the Cathedral. This key role is responsible for the accurate and efficient administration of volunteer records and working directly with key stakeholders across the Cathedral, supporting the implementation of volunteering strategies, systems, structures, training, policies and procedures.

You will be expected to develop an understanding of the different structures with those teams and provide consistent and proactive support to Staff Leads, Volunteer Team Leads and Deputies under the umbrella of Cathedral-wide volunteer policies and procedures.

As part of the team, you will be responsible for:

• Record keeping and data entry for volunteer records, with due regard to confidentiality.
• Look after the day-to-day management of the Cathedral’s volunteer management system (Assemble).
• Ensure relevant data/information is collated and produce reports as required.
• Maintenance of records, decisions, agreed actions and working with others to ensure that actions are followed up and reported.
• Assistance with induction and training of new volunteers and proactively informing staff. leads of their teams’ performance.
• Diary management and booking of meetings associated with delivering volunteer. engagement activities, such as All Volunteer Meetings, reciprocal visits etc.
• Dealing with public enquiries with regards to volunteering at the Cathedral.
• Work with key stakeholders across the Cathedral.
• Be an internal point of contact for queries for Assemble and training.

We are looking for you to have:

• Demonstrable experience of working in an administration and data entry role.
• Ability to build strong and effective working relationships with a diverse range of people internally and externally.
• Good IT skills, including proven experience and confident in using cloud-based volunteer management, CRM or database systems.
• Good inter-personal skills, with the ability to liaise with confidence across a range of people, internally and externally.
• Effective and clear communication skills both written and verbal.

The successful applicant will also be expected to share in St Paul’s Cathedral’s commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.

In return you’ll find we are a welcoming place to work and we each take responsibility for our part in the Cathedral’s work, looking after St Paul’s for the next generation.

• 21 hours per week (flexible working available)
• Our annual holiday allowance is 25 days plus bank holidays (FTE)
• Our pension scheme allows for up to 7.5% employer contribution
• And as you might expect we have life assurance of four times basic salary and an employee assistance programme

We are committed to creating and sustaining a diverse and inclusive workforce that represents our context and wider community. We are aware that those of United Kingdom Minority Ethnic / Global Majority Heritage, women, and disabled people are currently under-represented in our workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase our representation.

The closing date for applications is 11.59pm, Sunday 23rd June 2024.

Interviews will take place on Tuesday 9th July 2024.