Contract Type - Temporary
- Ensure induction paperwork meets the paperwork standards as set out in the scoping document
- Check learner induction paperwork has been completed accurately ensuring all audit requirements and timescales have been met
- Make decisions regarding eligibility ensuring compliance with funding rules and regulations
- Resolve enrolment queries in a timely manner in line with team targets
- Follow processes put in place to ensure the data entry input process is standardised across the team
- Accurately input learner records onto ProSolution, meeting daily targets
- Liaise with induction team with issues regarding inductors and support them to address queries timely
- Respond to queries from funding partners accurately and timely
- Support other members of the team to ensure learner queries are addressed timely
- Issue inductors with sample paperwork and course codes for each college and ensure they have a full understanding of the paperwork requirements
- Support the Skills Division and other members of the team with residency and eligibility queries
- Mark English and maths initial assessments as required
- Assist with scanning and archiving
- Correspond accurately and timely with learners and inductors
- Correspond in a professional manner with any customer including inductors and
- Generate reports as requested
- Attend, organise and prepare documentation, agendas and minutes for meetings
- Conduct your role in line with the company values and expected behaviours
- Promote equal opportunities and recognition of diversity throughout the company
- Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times
- Ensure confidentiality and professionalism at all times.
- Provide learners, customers and colleagues with support, advice guidance as part of your everyday role
ESSENTIAL CRITERIA
We love to develop our people so even if you don't meet 100% of the essential criteria, we strongly encourage you to apply.
- Level 2 Business Administration Minimum
- MS Excel competent (experience using formulas in excel)
- English, Math & IT GCSE Minimum
You’re unique – and we love that about you. As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. We are also committed to promoting and protecting the physical and mental health of all our staff.
Don’t just take our word for it though! Our commitment to a number of covenants and pledges will show you just how serious we are about equal opportunities for all:
- Disability Confident Employer
- Armed Forces Covenant Silver
- Domestic Abuse Covenant
- Durham Enable
- Care Leaver Covenant
It's with this in mind, we hope you will be encouraged to tell us about any reasonable adjustments that may be required as part of the applications process and/or if you are invited for an interview.
PURPLE PERKS
26 days annual leave + Bank Holidays
We understand the gift of time, whether it’s to see your loved ones or just spending time doing the things you love. That’s why in addition to your basic allowance of 26 days your annual leave allowance can rise to as much as 44 days per annum (inclusive of BH) because of these amazing extra leave perks:
Buy & Sell | You can buy sell up to an extra 5 days annual leave each year
2YRS Service | Staff who have 2YRS service received an extra 2 days annual leave
5YRS Service | Staff who have 5YRS service receive a further 2 days annual leave
10YRS Service | Staff who have 10YRS service receive a further 1 days annual leave
We have a huge range of perks which you can look at here
HEAD OFFICE PERKS
We wish we could provide these to all, but as a national company its not always possible. However these perks are available to all staff when they attend our incredible Head Office space.
- Electric Car charging points
- Free fruit, Coffee and Tea
- Onsite Shower
- Prayer room on request or list of nearest available places of worship
If you would like to discuss this role in more detail or need support in applying for this role, please contact our recruitment team on 01388 777129 or Workforus@Learningcurvegroup.co.uk
Working Flexibly
If the working hours, days or times don't quite meet your needs please contact us to see if we can accommodate working flexibly.
We can provide this advert in an additional format if required.
As this role will not include regulated activity with learners, a DBS is not required. However, you will be required to provide satisfactory references and prove their eligibility to work in the UK.