Administrator and Customer Service
This positions key focus is to deliver great customer service to the clients customers.
- You would need to deliver outstanding customer service to clients and visitors
- Excellent administration skills
- Great communication skills
- You would need to have a flexible attitude to working hours, mainly 9 - 5 but overtime is required on occasions
- A strong team player with the ability to work under pressure in a fast-paced environment
- Good written and spoken English
- Willing to travel to other locations within the Surrey area, this can be done by public transport
- The applicant needs to be able to pay good attention to detail
- Neat appearance
- Taking payments for services and products
- Providing an outstanding customer service
- Answering phone calls and either directing queries accordingly or dealing with the clients requests.
- Answering queries via email, letter, and phone. Word, Excel and a little PowerPoint would be needed
- Data Entry onto our in-house systems
- General administration support for the whole team
- Document copying, scanning, and filing.
- Preparing meeting rooms with the correct paper work for the client's meeting
- To ensure all correspondence receives prompt attention and is maintained accurately.
- Ensuring all clients and visitors are signed in and out of the premises.