Aftersales Administrator

Aftersales Administrator
Pertemps are currently recruiting for an Aftersales Administrator to join a family run engineering business based in Old Basing. This is a full-time, permanent position.
Responsibilities:
- Provide support in all stages of the aftersales process, including providing quotes and building proposals.
- Coordinate with the team to further develop an excellent customer support experience.
- Assist the Aftersales Manager to assess the process and identify any areas for improvement.
- Utilize the CRM System to manage customer data, track warranty periods and claims.
- Collaborate with other departments such as engineers, operations and the sales team.
- General adhoc administration duties.
Requirments:
- Previous sales support experience
- Excellent at building professional relationships
- Proficient in Microsoft 365
- Excellent verbal and written communication skills
- A second language spoken is advantageous
The Package:
- Monday - Friday 9am - 5pm (daily times flexible)
- Possibility of hybrid work once fully trained
- Department performance bonus scheme
- 22 days of holiday, increasing to 25 with length of service, plus bank holidays
- Medical cash plan
- Starting salary of 24,000. Negotiable depending on experience.
If you are interested in this Aftersales Administrator position, please apply below or give Jemma a call at Pertemps.