Aftersales Executive

Aftersales Executive Needed! No Experience? No Problem!
Would applying for a sales role put you off?
Would you like the opportunity to write your own pay check WITHOUT needing to do new business?
No experience is needed, as we provide an award winning training programme that is designed to rocket launch you from a beginner to a sales superstar.
We are Protect Line, a life insurance brokerage with a difference, and we're on the lookout for vibrant, customer-oriented, and motivated individuals to join our team as an Aftersales Executive.
You will be engaging with our existing customers who have recently purchased a policy, making sure their initial purchase ticks all their boxes, and if not, exploring other options that can.
The role requires the ability to build strong relationships with our customers, along with a genuine desire to understand and solve their concerns.
Here's the Deal

• No experience? No worries! We value ambition, determination, and the willingness to learn. Fresh out of uni and career-shifters, we welcome you!
• Enjoy a base salary of £30,000, plus the joy of an uncapped commission with realistic earnings of £45,000
• We're all about success, so we provide you with an award-winning training program to help you thrive.
• Want to climb the career ladder? We've got a Platinum Pathway with clear steps, increasing your basic salary, and adding some amazing perks. Think car allowance, cleaner, dog walker, more holiday...you name it!
• Celebrate loyalty with us - enjoy birthday leave, extra holiday days, and paid days off for important life moments like getting married or buying a house
• Life is unpredictable, and we've got your back. Take paid time off for appointments, car trouble, family emergencies, or whatever life throws at you
• No weekend working and enjoy time off during Christmas and Bank Holidays. Work-life balance, yes please!
• Join us for some epic company events! Our annual Summer and Christmas parties are legendary
• We've got your future covered with employee benefits like pension, death in service benefit and more.

What will you be doing?

• Having a chat! Engaging with our existing customers who have recently purchased a policy, making sure their initial purchase ticks all their boxes, and if not, exploring other options that can.
• Mastering the art of conversation! Overcome any customer objections, and transform every 'no' into a 'tell me more'.
• Be a curious cat! By asking the right questions, determine customer needs and provide tailored solutions, earning their trust.
• Details, details, details: You'll be the Sherlock Holmes of data, capturing and recording precise information in our internal system.
• Aim for the stars: You'll strive to meet and exceed personal sales targets and KPIs, because who doesn't love a bit of healthy competition
• Regulatory guru: You'll familiarise yourself with company policies and procedures, ensuring your conduct aligns with Financial Conduct Authority (FCA) standards.

Your new journey as an Aftersales Executive starts here! It's not just a job - it’s a thrilling journey towards becoming the best professional version of yourself.
So come and join our extraordinary team of customer champions who are all about doing the right thing in every way imaginable. We don't settle for ordinary, we strive for extraordinary! So, if you're someone who loves turning good outcomes into incredible ones, then get ready for an exhilarating adventure with us!
At Protect Line, we believe in equality, diversity, and inclusion. We're proud to be a place where anyone with any background or experience can flourish. Come, see for yourself, and be part of something amazing!
Whilst we would love to be able to respond to every application we receive, it isn’t always possible due to the high volume we receive each day. If you have not heard from us within 7 working days, please assume that your application has not been successful.

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