Airfreight Operations Manager

Are you an Airfreight Operations Manager looking for a new role? Do you have extensive experience working within Freight Forwarding with a strong focus on Management and Service Excellence for Airfreight shipments? Are you a Strong Negotiator with advanced knowledge of Airfreight process and security procedures and protocols? If so, please read on…
My client is currently recruiting an Airfreight Operations Manager to join their renowned business based in Sutton Coldfield. You will be working within the Airfreight Operations Department, reporting to the Senior Operations Manager.
Benefits:

• Salary up to £50,000 + Company/performance related bonus reviewed annually
• Monday - Friday 8:30am - 17:00am
• Holiday 25 + bank holidays
• Location: Sutton Coldfield
• Office based role only
• Excellent company benefits after probation
  • Contributory Pension Scheme.
  • Health Shield membership (benefit in kind).
  • Life Assurance benefit.
  • Employee Assistance Programme supported by Peninsula.
  • Company/performance related bonus reviewed annually

Duties:

• Day to day management, with a hands-on approach essential, actively involving in air freight operational activity for import, export and at times cross trade consignments.
• Create Cargowise task flow and milestones and ensure the team are utilising and following the process.
• Monitor data quality of the team by carrying out monthly audits of files (ISO/compliance).
• To be compliant with all customs process/declarations for import and export.
• Building and developing our strong key account customer relationships
• Responsible for the Airfreight department budget.
• Should have the knowledge to prepare quotations to include supporting our global offices and overseas partners when required.
• Ability to negotiate with airline carrier and selected subcontractor haulage providers.
• Cooperate with Procurement and apply specialised knowledge relative to the assigned business
• unit and liaise on pricing/RFQ preparation.

Skills/Experience required:

• Knowledge of RFQ and tenders.
• Knowledge of handling dangerous goods would be an advantage.
• Knowledge of Freight Incoterms
• Working to the ISO 9001 quality standard, 14001 Environmental and 45001 Health and Safety standards and Management Systems Manual.
• Experience using Airfreight quoting platform Webcargo.
• Experience using Cargowise - preferred and a distinct advantage.
• Knowledge of ocean freight would be a distinct advantage.
• Ability to adapt to stressful environments by using a sociable but firm approach.

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As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.