Application Analyst Intern

We are an active, long-term, global, multi-asset investor focused on enabling more people to harness the power of investing to meet their financial goals. By combining investment insight and innovation with robust risk management we have become one of the largest asset managers in Europe, managing €679bn in assets as of the end of June 2016. We employ about 2,400 people around the world and operate out of 22 countries. We are proud to foster a high-performance culture, which means that we seek to recruit and retain people who are not only technically skilled but also globally-minded, innovative and able to leverage their unique perspectives and life experiences to support our success as a company .
The Application Analyst's role is to ensure an optimal system availability for his internal client(s)'s applications and to coordinate projects to improve the quality of services.
Description of the department:
Primarily responsible for supporting applications within the Trading and Security Financing department and the Core Equities business. This will include support for Global One (and SFTC soon), the Simcorp Dimension platform and modules used by all Front office & Trading departments. This role will involve direct interaction with Fund Managers, Traders and Financial analysts.
Application perimeter:

• Security Financing: Global One, SFTC (Vendor is FIS ex Sungard) and inhouse developed applications
• Core Equities business: Factset, Bloomberg Port and inhouse developed applications

Provide functional and technical support on applications used by the Security financing business and applications used by the Core Equities business:

• Answer, evaluate and prioritize incoming telephone, voice mail, e-mail, teams and in-person requests. Log and track issues in logging tools
• Study and propose solutions as required. Identify and suggest workarounds when relevant.
• Implement relevant steps to prevent re-occurrence.
• Liaise with Technology squads (Product Owners and Product Managers) to implement long term solutions.
• Undertake daily operational checks Morning Checks, investigating and resolving any problems identified.
• Communicate with the users on system/module availability using the standard templates
• Ensure compliance with all information security policies and participate actively to test campaigns
• Implement and operate regular end user activity monitoring
• Monitor Application Analyst activities and proactively suggest solutions to reduce risks, incidents and manual interventions.

Manage third parties relationships with external vendors and participate to upgrades:

• Collaborate with third party vendors as required, in accordance with agreed standards and procedures
• Participate actively on the yearly upgrade of external tools and on any patch release (qualification, regression tests, etc...)

Assist Technology squads to implement bug fixes and new features in the context of projects impacting the Security financing or Framlington perimeters:

• Analyze existing processes
• Contribute to business requirements gathering and write user stories
• Contribute to the testing phase for new versions and/or new tools
• Participation to Security Financing squad Agile ceremonies (Sprint Planning, Demo, Retro and Daily)
• Communicate with the users on future evolutions using the standard templates
• Provide training to clients when processes change or new functionality becomes available
• Produce and maintain user and functional procedure guides

Your Profile
SHARE your unique experience:
Technical skills:

• Minimum 3 years' experience, preferably within the Asset Management industry
• Relevant industry qualification or degree
• Experience in the financial industry, ideally in asset management, Equities, Fixed Income
• Ability to research and implement procedures.
• Strong analytical and problem-solving skills to identify and mitigate problems
• Good understanding of regulatory requirements and their practical application
• Strong organizational skills
• Previous experience of work in an Agile environment (Scrum / Kanban)
• Good communication skills, both oral and in writing, with the ability to work across different jurisdictions and with stakeholders across different parts of the firm
• Good language skills in English. French language skills would be a plus.

Personal skills:

• Good judgment and ability identify issues and escalate them as appropriate
• Team player
• Pragmatic and common-sense approach to solving business problems
• Self-starter with ability to multi-task
• Ability to build business relationships
• Proactive - provides effective solutions
• Capacity to influence and convince
• Strong ethical values
• Ability to navigate complex/ changing environments

About AXA
The AXA Group is a global leader in insurance and asset management, with 160,000 employees serving 105 million customers in 62 countries.
We protect and advise our clients at every stage of their lives, offering products and services that meet their needs in the areas of insurance, personal protection, savings and asset management.
Our mission : To act for human progress by protecting what matters
Our values : Customer first, Integrity, Courage and One AXA
About the Entity
At AXA IM we are investing with a clear purpose - to make the world a better place. We act for human progress by investing for what matters. Our conviction-led approach enables us to uncover what we believe to be the best global investment opportunities across alternative and core asset classes. We are already entrusted by our clients with more than €887 billion in assets.
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AXA IM is an Equal Opportunity Employer, and we encourage candidates with disabilities or any other protected characteristic to apply. We are committed to providing reasonable accommodation to qualified applicants and employees with disabilities, when needed, to apply for a position or to perform essential job functions.
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