Responsibilities:
- Ownership and management of designated accounts, both in the UK and globally.
- Establish and proactively maintain a strong professional relationship with key decision makers and influencers within assigned accounts
- Identify current and future customer service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element
- Identify opportunities early in the sales cycle to ensure maximum share of wallet for Element
- Qualify opportunities with assistance of inbound team / specialists
- Manage relationships and utilize technical support to assist in Sales
- Receive and process request for quotations (RFQ) for all areas of the Hitchin business, including composite testing, immersion testing, pressure testing, all hydrogen related quotations and other requests.
- Prepare quotes by studying technical customer documents; consulting with Program Managers, technical experts, and other technical staff within Element
- Conduct document validation to determine non-standard methods
- Calculate or establish pricing lead-time from standard price lists, local costing models, as well as from operational input
- Follow-up on quotations for the assigned customer base and or quotations produced, providing clarification and modifications when required
- Assist in entering more complex purchase orders when needed
- Actively utilize CRM to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered
- Achieve sales goals by increased conversion and penetration of accounts
- Build and maintain a working knowledge of Element’s service offerings; participate in training / coaching opportunities
- Ensure compliance with all Element policies including but not limited to terms and conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook.
- Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance
Skills / Qualifications:
- Some relevant technical experience, preferably with some sales responsibility or a degree in a closely related science or engineering subject preferred
- Testing, metallurgical or composites experience a plus
- A valid driver’s license, with an acceptable driving record under Element’s policy
- Ability to calculate figures and amounts such as discounts, interest, commissions and proportions and apply concepts of basic algebra and geometry
- Ability to interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule form
- Experience in interpreting testing procedures and requirements
- Proficiency in Microsoft Applications (Dynamics AX and CRM, Word, Excel)
- Availability, flexibility, and maturity to represent the company at a broad range of events / projects in the community, with customers and within the company
- Well-developed oral and written communication skills and good interpersonal skills
- Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions
- Some overnight travel may be required
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When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.
While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.
Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.