AddressBUSINESS FUNCTION: People
GRADE: ML1/SB1
SALARY: £34,060 to £40,508 per annum
ROLE TYPE: On Site
HOURS: 37per week
Is Excellent Communication ‘Your Thing’?
We are seeking a people-focused and collaborative person to join our Learning, Talent and Development Team as an Apprenticeship Development Coach. If you’re dedicated to inspiring and nurturing excellence in Northern’s Trainee Apprentices, then this role will offer a rewarding opportunity to you.
Connecting millions of people and communities across the North is our mission. With 2,500 trains a day, we connect people to jobs, friends, family, and the wonders of the North.
We're improving rail travel, enhancing the experience on board and at stations. Customers are at the heart of our business as we improve performance and create a better way to go.
We're driving economic value and sustainable growth for the North and its people. Our commitment to the environment means reducing our impact and enhancing the world around us.
Make a difference. Make it last. Make it easy. Make it happen. Make it yours. These are our values.
Ready to make them yours? Join us on this journey.
About the role:
As the Apprenticeship Development Coach, you’ll be in an inspirational role where you will coach, mentor, support, challenge, and motivate Trainee Apprentices through their learning journey. You’ll support and monitor learner progress and performance in line with the apprenticeship standards and the occupational expectation of the business. As well as effectively safeguard apprentices throughout their programme.
In this role, you’ll effectively plan, support, and monitor apprentice placements, ensuring clear objectives and alignment to the development of skills, knowledge, and behaviours. You’ll utilise a coaching and blended learning method to train, examine, improve, and evaluate apprentices against relevant qualifications standards/frameworks. Then produce progression reports for the Apprenticeship Team, reporting trends, corrective actions, and compliance levels ahead of team meetings.
You’ll be supported to succeed by other Apprenticeship Development Coaches and report in the Apprenticeship Development Coach Team Leader. This role will be based in Leeds or Manchester, but there will be expectation to travel around the Northern network.
If this sounds like your thing, we’d love to hear from you.
Key responsibilities:
In the Apprenticeship Development Coach role, you can expect a role that is diverse and rewarding. Here is glimpse at the tasks you will undertake:
- Coaching apprentices to reach their full potential by providing key support, mentoring, challenging, and motivating throughout all aspects of their learning journey
- Accurately maintaining and recording data in accordance with funding and awarding body requirements and effectively managing the progress and performance of an allocated cohort of apprentices
- Effectively plan, support, and monitor apprentice placements; ensure clear objectives and alignment to the development of required skills, knowledge, and behaviours
- Taking professional pride in the role and embrace continuous professional development opportunities in support of delivering innovative and impactful teaching, learning and assessment.
- Effectively communicating within the business to ensure all stakeholders involved in the apprentice learner journey are clear on their roles and responsibilities and working in support of the individual learning plan.
- Providing and monitoring the effective safeguarding, SHE, welfare, and support arrangements for apprentices throughout their programme.
- Produce progress report for the Apprenticeship team reporting Managers and contribute within team meetings, reporting trends, corrective actions and compliance levels.
About you:
You'll be a highly motivated individual with a demonstrable commitment to excellence. You’ll have strong interpersonal skills, both as an independent worker and a collaborative team member. You have a proven track record of initiative and integrity, as you navigate task with a combination of autonomy and teamwork. Your communication skills, both written and verbal are exemplary, and combines with a keen eye for detail and an ability to approach tasks with a common sense, you’ll ensure effectiveness in every endeavour.
We’re also looking for the following:
- Experienced and knowledge of coaching
- Experienced professional with occupational competence to a minimum of level 3 in learning and development or equivalent, including assessor qualification.
- Excellent knowledge of learning and development discipline
- Strong coaching skills
- Experience of using Learner Management Systems, E-learning Portfolios e.g. Smart Assessor One File, initial assessment tools and awarding body platforms.
- Computer literacy essential, particularly Microsoft Word and Excel
- Understanding of Apprenticeship /Occupational Standards.
- Excellent communication skills, both written and oral
- Demonstrable organisational skills within a reactive environment
- Ability to take concise and relevant notes.
- Highly organised and detail conscious.
Our Benefits:
Because we value our people and reward hard work, we’ve created a benefits package that we think you’ll love. So, you’ll be able to make the most of:
- Opportunities to progress and grow - including comprehensive training schemes and a range of online learning courses.
- Agile working for non-train crew - many of our roles can now be based at both home and the office, which is great if you are looking for flexibility.
- Cycle to Work Scheme - save up to 42% on the cost of a bike, while also spreading your payments throughout the year.
- Free Travel on Northern services - everyone who works at Northern, plus their partners/spouses and dependents, can travel for free right across our full network of services. *Certain eligibility criteria will apply.
- 75% discount with other Train Operating Companies - after 2 years with us, you’ll also get discounted travel on many other rail services in the UK and Europe.
- Defined Benefit Pension Scheme - you’ll rarely find a pension as good as a Northern pension, and we top up your pension with a generous 1.5 times your contribution.
- Maternity and Paternity Benefits - we go above and beyond the standard, and mums can enjoy 9 months’ maternity leave on full pay while dads can make the most of 2 weeks’ paternity leave on full pay.
- Employee Assistance Programme - advice, support and useful information 24 hours a day, 365 days a year on everything from family issues to lifestyle matters.
- Exclusive benefits with Northern Perks - enjoy retail discounts, instant vouchers, cashback, wellbeing support and much more.
You can find out more here.
Please note that Northern reserves the right to close recruitment for this role before the published closing date if high volumes of applications are received.
However, if you miss the application window for this particular role, please keep checking back for other opportunities. We are always on the lookout for great people to join the Northern Team!
We’re an equal opportunities employer and a promoter of diversity and inclusion in the workplace. We encourage and welcome applications from candidates from all backgrounds, regardless of gender, sex, ethnicity, race, religion, education, socioeconomic background, disability, or sexual orientation.
We also have Disability Confident status, which means we’re committed to making the most of the talents that disabled people can bring to the workplace.
