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Form of workArea Manager – Cardiff & Southeast Wales
Area Managers at Costa Coffee are the ultimate leaders; the ones who create the adventures for our teams who then in turn will deliver moments to remember for our customers. This role will help to define your career and deliver what you value most and are passionate about. If you’re in it for the people, the product or both this role will allow you to think big, think bold, and be obsessive about growth.
A bit about us...
Here at Costa Coffee, our vision is to inspire the world to love great coffee. We’re all about passion, energy, and teamwork to serve uplifting moments to coffee fans globally. From our humble beginnings in 1971, we’re now the UK’s most loved coffee Brand. With the help of our Partners and the Coca Cola system our growth ambitions have no limits. Along with our much-loved Stores, we now have propositions spanning Ready-to-Drink, Costa Express, FMCG and our leading B2B networks. Costa are pioneering the future of the coffee industry.
A bit about the role...
Looking after up to 25 stores with enthusiasm and dedication, genuinely making a difference on each store visit. Supporting the teams to deliver, taking accountability for creating a world class customer experience through engaged and well-trained teams.
- Quarterly Business reviews to support the teams to never settle for average and drive consistency.
- Agree actions plans for building a business set for growth.
- Plan and facilitate Area Meetings bringing innovative ideas to the table and encouraging and open, honest, and collaborative business planning.
- Sharing company initiatives in an engaging and inspiring environment.
- Bold and courageous approach to tackling performance.
- Creating the environment for everyone to succeed supported by a strong succession plan for your area.
- Drive the business forward with successful New Store Openings.
A bit about you…
We need is a visible leader who exudes passion for standards and delivers an exceptional experience for teams and customers alike. You would be a natural at creating a sense of inclusion, respect, and community spirit. The environment that you create will be a collaborative feel which will drive empowerment and trust. To execute and deliver with the pace required you will need to also demonstrate.
- Inspire and deliver of a clear purpose for the team.
- Creating a culture of personal development and ownership.
- Proven experience of strong delivery
- Customer focused with an outside in approach.
- Inspirational leadership who puts passion into action.
- A wealth of multi-site management experience with the ability to manage remotely.
What we can offer...
We’re on a growth journey like no other; more countries, more propositions, more opportunities for you to develop your career and work with some great teams. In addition, you’ll benefit from
- BUPA Healthcare
- Costa Pension Scheme
- Bonus Scheme
- Share Incentive Scheme
- Costa Discount App – 50% off food & drinks in costa owned stores when you’re not working.
- 33 days (inclusive of bank holidays)
Location: Cardiff & Southeast Wales
DE&I Statement:
At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Courage, and Trust. You will be part of a genuine and committed team that shares a love for coffee and a desire to deliver great experiences to our consumers. We celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency and embrace differences in all that we do.
