AddressAsset Alliance Group is part of the Arbuthnot Latham Banking Group. We serve the commercial vehicle, bus, coach, and general asset finance sectors with tailored award-winning lending, contract hire, rental and finance packages. We are a full-service finance and leasing business. Today our group is the UK’s fastest growing commercial vehicle and bus and coach finance and sales company. We have the in-depth knowledge and specialist industry experience to provide an individual finance and asset management solution to all our customers. AAG have recently elected to commence using Salesforce (Financial Services Cloud) as its CRM solution and requires an administrator to carry out the day-to-day management of the existing and new Salesforce Orgs. Please note, candidates can be based in the following locations: Wolverhampton, Manchester, Newmains, Ringwood or Ipswich. You will be working with stakeholders in the business the successful candidate will have an active part in the requirements gathering phase and working with an external consultancy help to deliver the new CRM solution.
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- The new Org will lead to continuous improvement program utilising the Salesforce platform, improving business processes and enabling AAG to become more data driven by improving our analytics capabilities.
Key responsibilities
- Perform daily maintenance checks, including Apex Jobs, user management, data import/export and system configuration.
- Ensure platform uptime and health.
- Work with stakeholders to configure and customise Salesforce to meet the specific needs of the business.
- Ensure data accuracy, cleanliness, and security, including data imports and deduplication.
- Create and manage workflow rules, process automation, and approval processes.
- Provide training and support to Salesforce users, ensuring they maximize the platform's capabilities.
- Assists with streamlining processes, enhance user experience and contribute to the overall efficiency of the CRM system.
- Assist in the development of new functionality, changes, and faults, including complicated tasks as appropriate.
- Contribute to continuous business improvement across all AAG systems.
- Work on integrating Salesforce with other business systems as needed. Ensure smooth data flow and interoperability between Salesforce and other platforms
Objectives
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Key Interfaces:
- Entire Business (Externally)
- All IT suppliers, Arbuthnot IT team (Internally)
