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Form of work
SalaryAn excellent opportunity has arisen for an experienced Salesforce Administrator.
The primary goal of this role is to oversee the maintenance and development of the Salesforce CRM platform. Additionally, it involves providing system support as a Salesforce user administrator for all Salesforce applications across the organisation.
Role & Responsibilities:
- Support digital marketing initiatives as a CRM specialist, ensuring Salesforce enables segmented and targeted mailing lists through the utilisation of Salesforce Campaigns.
- Advocate for the use of CRM as a relationship tracking solution, fostering a culture of active CRM utilisation
- Proactively engage in system development, understanding user requirements, developing and prioritising user stories, and closely collaborating with technical staff and external partners
- Maintain data quality on Salesforce, ensuring GDPR compliance, and overseeing duplicate management procedures
- Support various teams across the organisation in Salesforce usage, including creating guidance documents, addressing queries, and providing training
Essential Skills & Requirements:
- Proficient in CRM system administration, with expertise in Salesforce administration at the level expected of a Salesforce certified administrator or equivalent CRM platform
- Experience managing data to support organizational communications and marketing activities
- Ability to influence senior stakeholders and deliver clear presentations to colleagues
- Experience conducting training sessions and writing concise guidance materials
- Skill in translating user stories into technical solutions
- Working knowledge of GDPR principles as they pertain to the storage, retention, and use of personal data
- Experience in routine information analysis and report writing
Package:
- Up to £53,000 basic salary
- London – 3 days per week
- 25 days holiday
- Pension 3% personal 15% company
- Income protection
- Life assurance
- Plus many more
Salesforce Administrator - £50K + Excellent Benefits – Hybrid / London
