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Form of workDue to internal promotion, we have a great opportunity for a motivated and enthusiastic individual to join our team as an Assistant Branch Manager in JPS Portsmouth!
This is a hands-on role in a busy builders' merchant environment where no two days will be the same. You'll be responsible for supporting a small and effective team who deliver great service daily to our customers. This role is working with JPS (Jewson Partnership Solutions) who specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities.
JPS are part of STARK Group, who are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftspeople who build, renovate, and maintain the cities of tomorrow.
Is this role right for me?
This role has a strong focus on customer service at our Trade Counter as well as picking/packing in our warehouse and being out and about delivering products to our customers, so this role is great for someone who loves to build relationships with customers and enjoys working in a varied, fast paced but supportive environment.
The person we're looking for will have:
- A flexible approach to work; happy to support in various departments within the branch
- Previous experience within a builder's merchant or with building materials, but not essential
- Some supervisory experience in a retail or merchant environment
- Previous forklift experience, although training will be provided.
- A full Manual (Preferred) clean driving license in order to support with deliveries using a 3.5t van
Hours of Work: Monday-Friday 7:00am-5:00pm
Location: Portsmouth PO3 5RX
What will I be doing?
Your role will be essential to keeping our branch running smoothly. From serving our customers at the trade counter, processing customer orders, organising and completing deliveries and supporting the Branch Manager through day-to-day operations.
Your day-to-day duties will be to:
- Act as first line support to the Branch Manager to lead and support the team to deliver success
- Provide an excellent customer experience, maintaining strong effective relationships with both local customers and suppliers
- Process customer orders both over the phone and in person
- Deliver a wide variety of products to our customers using a 3.5t Transit Van when needed
- Pick items to fulfil customer orders ready for collection or delivery
- Check incoming stock deliveries and put away in appropriate area
- Getting to know our product lines and services in order to make the most of all customer interactions
- Develop great relationships with new and existing customers (both face to face and over the phone)
- Maintain stock levels, carrying out regular stock counts
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.
What will we offer you?
STARK Group are pleased to offer you:
A competitive salary
A discretionary bonus scheme
Opportunities for career progression and development
31 days' holiday (including bank holidays), plus the option to buy or sell additional days
A defined contribution pension scheme
Great discounts across high street chains, online stores and holiday agents STARK Life Assurance Scheme Access to a leading health and wellbeing portal
Are JPS and STARK Group inclusive employers?
At STARK Group, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo.
We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.
The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind. We'd love to hear from you!
Hit apply, and a member of our Internal Recruitment team will be in contact with you
