Assistant Delivery Manager

• 12 month Fixed Term Contract

An exciting opportunity to join the BPP Commercial team as Assistant Delivery Manager across all Accounts (primarily Accountancy and Financial Services qualifications) for our managed clients.

The Assistant Delivery Manager will work closely with key internal departments and externally with the client/institutes, the Assistant Delivery Manager will be responsible for ensuring the accounts run successfully, retaining and developing the client relationship and ensuring all contractual and non-contractual service delivery elements are met. You will be responsible for a service delivery team, and will act as the single point of contact for the client on service delivery matters.

Sound like the perfect fit? Apply today.

Please note: the successful candidate will need to undergo a DBS and Credit Check

• Pension - up to 5% matched by employer
• Life Assurance - 4x basic salary
• Cycle to work scheme
• Private Medical Cover
• Health Care Cash Plan
• Dental Insurance
• Employee Assistance Programme
• Will Writing Service
• Income Protection
• Give as you earn - You can make tax-efficient contributions to a charity of your choice.
• BPP Rewards - A company-funded scheme that offers genuine discounts and allows you to make significant savings each year on everything from your petrol, groceries, holidays, clothing , and home insurance.
• 25 days holiday per year plus 3 company nominated days over Christmas + bank holidays, you can also buy up to 10 additional days per year.
• Learning and Development - As you would expect from a leading education provider, BPP invests heavily in your career development. We provide a comprehensive in-house leadership and management training programme and a wide range of personal and professional development opportunities. Brilliantly, you can also study any of BPP’s courses for free – be it a professional qualification or full degree.

• Ability to manage complex service activity in a client/customer facing role
• Supervisory level experience
• Experience of managing KPIs and SLAs in a commercial environment
• High level of organisational skills, including ability to manage complex activities to tight deadlines
• Excellent communication skills: verbal and written
• Excellent planning skills: able to create high level & detailed plans
• Excellent negotiating skills, being able to influence outside of line management structure
• Experience of managing client and internal stakeholder relationships
• Ability to analyse data and communicate key information
• Proven track record of managing change, both personally and supporting others
• Proactive and professional attitude to work
• Good working knowledge of Microsoft Office

• Experience within the education/training sector would be preferred but not essential