JOB SUMMARY/PURPOSE Assists the Environmental Services Manager by ensuring the efficient and effective delivery of quality services to our all customers. Provides a key role in the planning, organizing, and directing of all functions within the scope of the Environmental Services Department. Assumes the duties of the Environmental Services Department Manager in his/her absence. DEPARTMENT DESCRIPTION Environmental Services provides a professional, clean, safe, and sanitary environment for Samaritan Health Services in support of the health care mission. Services including cleaning and floor/carpet care, repairs, loans of tables/chairs and equipment, custodial services, linen distribution and waste removal. EXPERIENCE/EDUCATION/QUALIFICATIONS High school diploma or equivalent required. Associate#s degree in Business preferred. Three (3) years experience in a directly applicable supervisory position or three (3) years as an Assistant Executive Housekeeper in a fully accredited hospital required. Certification by the International Executive Housekeepers Association preferred. Experience and/or training in computer applications required. Experience and/or training in housekeeping equipment such as vacuums, buffers, and other equipment required. KNOWLEDGE/SKILLS/ABILITIES Customer Service - Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.# Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.# Problem Solving - Ability to identify complex problems, review related information, employ creativity and alternative thinking to develop and evaluate options and implement solutions. Time Management#- Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure. Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information. Stress Tolerance and Self Control#- Ability to maintain patience and composure, control emotions, set clear boundaries and moderate high stress, difficult situations. Ability to respond quickly and appropriately and to adjust actions as needed to best meet the needs of the department and facility. PHYSICAL DEMANDS Rarely (1 - 10% of the time) Occasionally (11 - 33% of the time) Frequently (34 - 66% of the time) Continually (67 # 100% of the time) WALK - INCLINE LIFT (Floor to Waist: 0#) 40 - 60 Lbs LIFT (Overhead: 54# and above) 20 - 40 Lbs KNEEL (on knees) CLIMB # LADDER LIFT (Floor to Waist: 0#) 20 - 40 Lbs LIFT (Knee to chest: 24#) 0 # 20 Lbs CARRY 2-handed, 0 - 20 pounds SQUAT Static (holdsec) SQUAT Repetitive ROTATE TRUNK Sitting ENTER # EXIT VEHICLE/MACHINERY # STAND SIT WALK # LEVEL SURFACE CLIMB - STAIRS LIFT (Floor to Waist: 0#) 0 - 20 Lbs LIFT (Knee to chest: 24#) 40 - 60 Lbs LIFT (Overhead: 54# and above) 0 - 20 Lbs CARRY 1-handed, 0 - 20 pounds BEND FORWARD at waist REACH - Upward PUSH (40 - 60 pounds force) PULL (40 - 60 pounds force) ROTATE TRUNK Standing MANUAL DEXTERITY Hands/wrists FINGER DEXTERITY PINCH Fingers GRASP Hand/Fist PUSH (0 - 20 pounds force) PULL (0 - 20 pounds force) REACH - Forward
- JOB SUMMARY/PURPOSE
Assists the Environmental Services Manager by ensuring the efficient and effective delivery of quality services to our all customers. Provides a key role in the planning, organizing, and directing of all functions within the scope of the Environmental Services Department. Assumes the duties of the Environmental Services Department Manager in his/her absence.
DEPARTMENT DESCRIPTION
Environmental Services provides a professional, clean, safe, and sanitary environment for Samaritan Health Services in support of the health care mission. Services including cleaning and floor/carpet care, repairs, loans of tables/chairs and equipment, custodial services, linen distribution and waste removal.
EXPERIENCE/EDUCATION/QUALIFICATIONS
High school diploma or equivalent required. Associate's degree in Business preferred.
Three (3) years experience in a directly applicable supervisory position or three (3) years as an Assistant Executive Housekeeper in a fully accredited hospital required.
Certification by the International Executive Housekeepers Association preferred.
Experience and/or training in computer applications required.
Experience and/or training in housekeeping equipment such as vacuums, buffers, and other equipment required.
KNOWLEDGE/SKILLS/ABILITIES
Customer Service - Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.
Problem Solving - Ability to identify complex problems, review related information, employ creativity and alternative thinking to develop and evaluate options and implement solutions.
Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.
Stress Tolerance and Self Control - Ability to maintain patience and composure, control emotions, set clear boundaries and moderate high stress, difficult situations. Ability to respond quickly and appropriately and to adjust actions as needed to best meet the needs of the department and facility.
PHYSICAL DEMANDS
- Rarely
(1 - 10% of the time)
Occasionally
(11 - 33% of the time)
Frequently
(34 - 66% of the time)
Continually
(67 - 100% of the time)
WALK - INCLINE
LIFT (Floor to Waist: 0"-36") 40 - 60 Lbs
LIFT (Overhead: 54" and above) 20 - 40 Lbs
KNEEL (on knees)
CLIMB - LADDER
LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs
LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
CARRY 2-handed, 0 - 20 pounds
SQUAT Static (hold >30 sec)
SQUAT Repetitive
ROTATE TRUNK Sitting
ENTER & EXIT VEHICLE/MACHINERY
STAND
SIT
WALK - LEVEL SURFACE
CLIMB - STAIRS
LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs
LIFT (Knee to chest: 24"-54") 40 - 60 Lbs
LIFT (Overhead: 54" and above) 0 - 20 Lbs
CARRY 1-handed, 0 - 20 pounds
BEND FORWARD at waist
REACH - Upward
PUSH (40 - 60 pounds force)
PULL (40 - 60 pounds force)
ROTATE TRUNK Standing
MANUAL DEXTERITY Hands/wrists
FINGER DEXTERITY
PINCH Fingers
GRASP Hand/Fist
PUSH (0 - 20 pounds force)
PULL (0 - 20 pounds force)
REACH - Forward
Posted Date : Sat, 09 Mar 2024