Address
Form of work
SalaryAssistant Director of Repairs & Maintenance
Maidstone
£96,000
Our client is a housing association providing homes and services to people in need across Kent
The role of Assistant Director of Repairs and Maintenance is a key role in their Senior Leadership Team. With strategic and operational oversight of our Repairs and Maintenance function you’ll be integral in our journey from good to great, delivering a range of services to their customers.
You’ll be responsible for leading six managers with collective responsibility for circa 70 colleagues, and a number of specialist sub-contractors delivering Repairs and Maintenance works, gas and electrical programmes, void works, and improvements to customer journeys.
It’s an exciting time with planned investment to improve their services through their Fit for the Future Programme. You’ll have the opportunity to influence and lead improvements to their repairs service, using data to drive improvement, investing in better systems, and working with customers to understand their views on how they can improve. They’re also increasing their teams to deal with more works in-house which’ll be an opportunity to grow the team and deliver better value for money.
Key skills and responsibilities
In particular, they’re looking for:
- A visible leader who can motivate, develop and inspire others to deliver excellence
- Someone with extensive experience in managing a range of Repairs teams at a senior level, including operatives and specialist sub-contractors
- Someone focused on delivering value for money services, significant experience of managing large budgets (circa £12.5 million for 2024/25) and with a clear focus on achieving margins
- Experience of embedding a high performing customer-focused culture and delivering continuous improvement in service delivery with high levels of customer satisfaction
- Knowledge of relevant current regulation, legislation and building standards
- A clear focus on Health and Safety, ensuring a positive culture around risk
- Someone able to provide assurance reports and business cases to Executive Team and present updates to Board from time to time
- Someone who works well with others as part of the wider Senior Leadership Group who are collectively responsible for supporting the delivery of the Corporate Plan alongside the Executive Team
- Commitment to equality and diversity in employment and service delivery and high standards of personal and professional integrity
Closing date: Sunday 25th February
1st stage interviews (virtual): 5th & 6th March
2nd stage interviews (in person): 12th March
Our client is committed to building diverse talent and believe their strengths as a team come from having many unique perspectives. They have opportunities for colleagues to work flexibly, allowing them to build a healthy, vibrant and inclusive organisation which encourages everyone to be themselves at work. They are proud to be Stonewall Champions, In 2023, they’re participating in their Equality Index, an LGBTQ+ benchmarking assessment, and using the results to take positive action to improve the lives of LGBTQ+ people. No matter what your ethnic origin, gender, sexual orientation, marital status, religion, age or disability status, you’ll get all the opportunities, support and respect you’d expect from our client.
