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Form of workAssistant Food & Beverage Manager - Everglades Hotel Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. Do you take personal pride in delivering the best in hospitality? If so, we would welcome you to apply for the position of Assistant Food and Beverage Manager at the exclusive the Everglades Hotel. Supported by our Food and Beverage Manager, you will assist in providing leadership to our team, ensuring the smooth day-to-day management of our busy Food and Beverage departments. We want to help you to develop your skills and offer an extensive range of learning and development opportunities. The successful candidate will have worked in a busy Food and Beverage environment and be able to lead, motivate and support your team members to achieve success. You can expect to work 45 hours per week (excluding breaks), five shifts out seven including weekends. As Assistant Food and Beverage Manager you will have a flexible approach as working patterns will include days, evenings and weekends as required. Hours vary to cover breakfast, lunch, dinner and evening functions. The salary for this full-time position is starting from £27,000 per annum, based on experience. In addition to a competitive salary, aligned to your experience, Hastings Hotels offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday and opportunities for career progression and development. To find out more about Hastings Hotels and what our company offers please visit Hastings Hotels is an Equal Opportunities Employer. To assist with the management of food and beverage departments for the greatest enjoyment of the guests and maximum profit contribution to the hotel. To take responsibility for the effective leadership of food and beverage staff in the absence of the Food and Beverage Manager, to ensure the efficient operation of the F & B outlets and the delivery of Hastings product and service standards. To ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests. To ensure you and the team assist guests with any reasonable request for hotel services To ensure you and the team respond to complaints and find the appropriate solution. To ensure quality standards and procedures are fully understood, implemented and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement. To ensure company policies relating to cash handling, stock control and stock ordering are implemented and monitored, taking appropriate action to resolve problems. To ensure F & B staff receive the appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards To manage and motivate employees through effective communication, training and development in accordance with company policies and relevant employment legislation, ensuring HR procedures are followed. To maintain effective communication and relationships with other hotel departments and suppliers to maintain an effective operation and ensure guest satisfaction. To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures. To ensure the Hotel’s compliance with all matters relating to the licensing laws, Customs and Excise Regulations and all other relevant legislation. Any other duties as required by Senior Management. We would love you to be a passionate, inspiring leader, with similar previous experience gained within a quality catering establishment and the following:
- Have excellent customer care and organisational skills, with all round experience in food and beverage.
- Educated to GCSE standard or equivalent with grades A-C in English and Maths.
