Address“Everyone can rise above their circumstances and achieve success if they are dedicated and passionate about what they do”. – Nelson Mandela
The Hotel
The Fellows House known for its commitment to providing exceptional experiences for guests. Rooted in the values of cultured, person-centred, and devoted we strive to create memorable moments that resonate with our guests and team members alike. We seek exceptional people who embody our values, are dynamic and want to contribute to the continued success and growth of our hotel.
An exclusive destination with an inclusive spirit. Inspired by great university fellows past and present and designed for the discerning clientele of Cambridge and beyond, seeking somewhere to eat, drink and stay in style. At the Fellows House we are proud to play host to the many people who are drawn to our University city and enjoy creating connections between our team members, our guests and our local community. The team that works here are like family and genuinely enjoy their jobs. This positive spirit informs our service culture, allowing us to deliver a warm, generous experience for our guests. Likewise, we are focussed on keeping our neighbour’s part of day-to-day life in the hotel, be they university goers, local suppliers or cocktail lovers
The Person
A dynamic and results-driven Sales and Marketing Manager, who acts as ambassador of The Fellows House hotel. You will embody our core values displaying value driven leadership with a devotion to excellence. You will have a passion for hospitality with a customer centric mindset demonstrating the Fellows House values.
The Role
Lead our sales and marketing team playing a pivotal role in driving revenue, increasing brand awareness, and fostering guest loyalty. The ideal candidate will possess a strong background in hotel sales and marketing, demonstrating creativity, strategic thinking, and effective leadership skills. You will possess the ability to develop and implement successful sales and marketing strategies and be passionate about delivering exceptional guest experiences and play a key role in promoting and enhancing the Fellows brand. If you have a proven track record in sales and marketing within the hospitality industry, possess leadership skills, and align with our brand values, we encourage you to apply.
Key Responsibilities
- Develop and implement strategic sales and marketing plans aligned with The Fellows brand values and business objectives.
- Lead a high-performing team to achieve sales targets, drive revenue growth, and enhance market share.
- Cultivate and maintain relationships with key clients, partners, and stakeholders to drive business opportunities.
- Oversee the creation and execution of marketing campaigns, both digital and traditional, to increase brand visibility and attract target audiences.
- Analyse market trends, competitor activities, and customer feedback to identify opportunities for improvement and innovation.
- Collaborate with cross-functional teams, including operations and event management, to ensure seamless guest experiences.
- Establish and maintain a strong online presence, utilising social media and other digital platforms to engage with guests and build brand loyalty.
- Provide regular reports and updates to senior management on sales and marketing performance, initiatives, and market trends.
- Manage social media accounts, online presence, and review sites to engage with guests and enhance the hotel's online reputation.
- Collaborate with the revenue management team to optimize pricing strategies and maximize room revenue.
- Lead and develop Sales Marketing team by proactively coaching and mentoring team members.
Work Experience
- Bachelor’s degree in marketing, Business, or a related field.
- Minimum of 5 years of experience in sales and marketing within the hospitality industry, with a focus on hotels.
- Proven track record of achieving and exceeding sales targets.
- Strong leadership and team management skills.
- Excellent communication, negotiation, and interpersonal skills
- In-depth knowledge of digital marketing strategies and tools.
- Familiarity with the Fellows brand and a commitment to upholding its values.
- Ability to work independently and collaboratively in a fast-paced environment.
- Ability to travel as needed.
Benefits
- Comprehensive salary package
- Access to GO Hilton Travel Programme – stay in Hilton Hotels around the world for as little as 35$.
- 50% F&B Discount when staying in Hilton Hotels through the Go Hilton Travel Programme
- Staff meals and hot drinks on shift
- Career Development
- Extensive learning & development opportunities
In exchange for your efforts and dedication we offer a fantastic place to work, an opportunity to shape the culture of a new hotel and a comprehensive benefits package. If you wish to be considered for this superb opportunity click ’apply’.
Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.
