Assistant Manager

Assistant Managers (2ICs) are responsible for assisting and deputising for the Branch Manager to ensure the smooth running of the department and team. The Assistant Manager will, therefore, need to make certain that standards of customer satisfaction are maintained at all times thus ensuring revenue is optimised.

Our Assistant Managers have a passion for our products, are full of energy and drive to get things done, motivate their teams and drive performance, build great people, keep our customers at the heart of everything they do and have an entrepreneurial spirit.

An experienced career focused, ambitious and determined person will have the potential to grow from this Assistant Branch Manager position to further career prospects within Harvey Norman. A hardworking, conscientious, and self-motivated person will fit into this strong leadership role.

YOUR PROFILE:

• Action oriented, and results driven - Engaged and full of energy and drive to get things done.
• Motivate others - creating a culture and environment in which others want to do their best, you drive performance and encourages loyalty, pride, and engagement within the business.
• Manage with courage - provides open, honest, constructive feedback in a timely manner and confidently addresses any problems directly.
• Customer focused - Understanding that great customer service is not a one-size fits all proposition and that excellence is about doing ordinary things extraordinarily well.
• Identify & develop talent - understand the strengths of the people in your team and create development plans for each of your direct reports.
• Manages time and prioritises - use your time effectively and efficiently to concentrate your efforts on the most important priorities which deliver results.

YOUR QUALIFICATION & EXPERIENCE:

• Strong Leader of People.
• Sales and Performance Coaching.
• Hardworking, Conscientious and Self Motivated.
• Problem Solver/Analytical.
• Strong Sales Experience.
• Industry and product knowledge in any of the categories sold by Harvey Norman such as furniture, interiors, cooking, technology, and appliances is preferred - but not essential.

WHY PEOPLE JOIN US:

• We’re dynamic and growing!
• Fun, high energy work environment
• Culture of developing and promoting from within the company
• Our entrepreneurial spirit

BENEFITS

• 28 days annual leave (pro rata) plus the opportunity to buy annual leave.
• Ongoing training and development opportunities.
• Generous staff discounts.
• Birthday Day off (1 year service applies).
• Long service award.

Additional Information: We need employees to be flexible about when they work, covering store opening hours, including days, evenings, weekends and public holidays.