Assistant Manager - Highbury, London

Assistant Manager - Highbury, London
iQ is one of the UK's biggest providers of student accommodation, committed to giving our 30,000 students in 76 sites across 29 UK cities their best year yet. Our Assistant Manager is responsible for assisting in
all aspects of running efficient, safe, and profitable sites whilst focusing on the company's key objective of giving our students their best year yet! This role is an amazing opportunity for an ambitious individual looking to really make an impact on our student's experience with IQ!
In a nutshell, being an Assistant Manager means making sure the students who stay with us always feel at home. That could be coaching and leading your team or ensuring your sites are health and safety compliant. No two days are ever the same, but you'll be part of an iQ family that will always have your back. Did we mention that's an iQ thing too?
Key responsibilities
Supporting the creation of a positive and memorable experience for residents
Completing administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases
Handling and resolving customer complaints with a patient and understanding approach
Assisting with management of the team and deputising in the absence of the Operations manager
Ensuring compliance in line with health and safety standards<...